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How to create elements for Riedel & Calrec devices

Solved1.11K views7th July 2023
5
Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate]855 7th March 2023 0 Comments

For the demo I used the Riedel and Calrec device drivers to create the elements, but I am getting timeouts.

The devices exist correctly.
Products include:
Riedel / RSP 1200
Riedel / Artist1024
Riedel / Artist System Info (provided by TV2 Norway)
Calrec / Artemis

The drivers used are as follows
These do not seem to be accompanied by a Help page.

Riedel_Communications_Artist_128
Riedel_Communications_Artist_SNMP
Riedel_Communications_RSP_1200
Calrec_Artemis

I would like to know how to use each driver.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023

4 Answers

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1
Hideyuki Imaida [DevOps Advocate]447 Posted 8th March 2023 1 Comment

Hi Yuki-san,

Regarding Riedel, 'Riedel_Communications_Artist_128' communicates with RRCS running on the external server. (Not Riedel HW)

Also, 'Riedel_Communications_Artist_SNMP' communicates with ArtistSnmpAgent.

So you should prepare external server with these applications.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023
Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] commented 28th March 2023

Thanks for the response.
It appears that Artist’s external server is using third party software.
I believe it will probably be a new development.

3
Stacey Van Colen [SLC] [DevOps Advocate]2.55K Posted 7th March 2023 1 Comment

Hi Yuki,

On the Driver catalog you are able to search for the available drivers, and there you should also find the help file. In the help there should be a section on 'Installation and Configuration'. This should provide you with the details you are looking for.

Here you can find the links to the catalog for the drivers you listed:

  • Riedel_Communications_Artist_128 : https://catalog.dataminer.services/result/driver/1825
  • Riedel_Communications_Artist_SNMP: https://catalog.dataminer.services/result/driver/7435
  • Riedel_Communications_RSP_1200: https://catalog.dataminer.services/result/driver/6248 (no help page available)
  • Calrec_Artemis: https://catalog.dataminer.services/result/driver/6963 (no help page available)

For the two drivers without a driver help, we'll have to see if anybody else in the community already has experience with them.

Kind regards,

Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] Posted new comment 7th March 2023
Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] commented 7th March 2023

Unfortunately none of the drivers worked.
It is my belief that we have obtained a driver that we cannot possibly monitor.
When I do a port scan on the device, there is a difference from the default port number specified in the driver.
For example, RIEDEL is not Listen for 161, 8193, and 8194.

1
Thomas Gunkel [SLC] [DevOps Advocate]1.22K Posted 24th March 2023 1 Comment

Hi Yuki,

which Riedel APP are you running on the RSP1200 panel? Do you want to use it a intercom panel or panel to remote-control DataMiner with it?

Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] Posted new comment 28th March 2023
Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] commented 28th March 2023

Unfortunately I did not know what it meant.
Do you mean that I need another software to monitor with Dataminer?

1
Lars von Oertzen [SLC] [DevOps Advocate]361 Posted 24th March 2023 1 Comment

Hi Yuki-san,

did the provided information help to solve your issue? Maybe you can update the thread with additional follow up questions in case there are still open points?

Thanks!
Lars

Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] Posted new comment 28th March 2023
Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] commented 28th March 2023

There is no resolution.
We will probably request a new development.

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