How does document synchronisation work?

Solved1.27K viewsdocuments
0
0 Comments

Hi community,
In a DMS, I had "Error during synchronization" notices reported with "The path %1 could not be found. (hr = 0x80030003)". The files listed to be synchronized are removed manually from Documents directory. And now it creates alarm storm in our DMS.
Do we have somewhere a list of documents to synchronize? How can I solve this issue?
Thanks.
Yvan

Ive Herreman [SLC] [DevOps Enabler] Answered question 6th October 2023

1 Answer

0
13.50K 2 Comments

Hi Yvan,

Using the clear from -> File changes in the SLNetClientTestTool.exe, you can remove the files from the synchronization list.

Ive Herreman [SLC] [DevOps Enabler] Posted new comment 6th October 2023
Yvan Barbotin commented

Hi Ive,
Thanks for your answer.
Can I see the list of files? Or can I stop a specific directory synchronization and restart the synchronization after?
I have hundred or thousand of files (reports) in the element sub directory.
Ive Herreman [SLC] [DevOps Enabler] commented

Hi Yvan,

The files that need to be synchronised are tracked in

c:Skyline DataMinerFilesSyncInfo{DO_NOT_REMOVE_C0E05277-A7C5-4969-904D-E2E52076400A}.xml

You could alter the file (but in that case you’d have to stop dataminer.
Or you could read out the file and use this to send “clear from file change” messages through automation (using a setdataminerinfo message with value what = 146 and strinfo1 = the file path).