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How can I find out that cleared alarm comes from masked element?

Solved1.49K views11th July 2023alarm forwarding
0
Alexander Gudkov [SLC]40 20th April 2021 0 Comments

I’m forwarding my alarms using the SNMP forwarding functionality. I don’t want to forward the alarms from the masked elements. When there is a new alarm comes from the masked element – I can clearly identify it by checking the alarm status: it will be “Masked”. But when the parameter value is “back to normal”, the alarm will have the severity “Normal” and the alarm status will be “Cleared”.
I was trying to create an alarm filter but there is no such option to make sure that element is not masked.

Is there a way to check this?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

2 Answers

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Alberto De Luca [DevOps Enabler]4.60K Posted 23rd April 2021 0 Comments

Alex, have you tried by forwarding just the “Active” alarms of an element?
When the full element is masked (not just the alarms) and dragged to the alarm console, the console has no entries by default – I guess that filtering by “Active alarms” only could produce the same effect also with SNMP forwarding?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
0
Michaël Pincket [SLC] [DevOps Advocate]1.75K Posted 20th April 2021 0 Comments

Hi Alexander,

I am not sure which version of the software you are using but in 10.1.4 we have added an additional field to the alarm called “Extra status”. This field will stay on “Masked” when the element is masked and the parameter returns back to its normal state. By using this field in your alarmfilter you can achieve what you want.

Michaël Pincket [SLC] [DevOps Advocate] Answered question 20th April 2021
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