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Half a profilpicture / missing info

Solved318 views22nd September 2023
1
Magnus Sundberg84 18th September 2023 0 Comments

Dont know if the two things are related but when i login on the cube on my pc i am missing a parameter value, that i can see when accessing the cube via a RDP. Also on my laptop my profilepicture is only a half a circle, on the RDP, its a full circle.

See picure below

any idea?

Marieke Goethals [SLC] [DevOps Enabler] Selected answer as best 22nd September 2023

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Bert Buysschaert [SLC] [DevOps Enabler]3.22K Posted 18th September 2023 0 Comments

There are 2 things you can try out:

  • In the Cube settings > Computer > Performance you can try unchecking the "Use hardware rendering" option. This requires a restart of Cube to take effect.
  • Update your graphics card drivers if possible. Depending on the hardware this can be done via Windows Update, or downloading them directly from the manufacturers website (Intel, AMD or NVIDIA).
Marieke Goethals [SLC] [DevOps Enabler] Selected answer as best 22nd September 2023
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