Hi Dojo,

We configured a failover setup following the best practices described in the DataMiner Help [Link]:

We tested the following scenario:
Active and offline agents lose connectivity with a network switch that is used to configure the inverted heartbeats. Acquisition and Corporate networks are still available from active and offline agent.

When the network cable connecting to the switch is pulled out from the active and offline DMA, we noticed the following:

• In the Alarm Console, a notice will appear, indicating that the heartbeat path is failing
• The active agent goes offline
• The offline agent stays offline

After a couple of minutes, the active agent becomes online again.

Checking the FAQ related to failover setups [Link], we could not find this use case. Please could you let us know if the events described above are expected?

DMA version: 10.1.2.0-9866