Hello,

based on the requirements we want to connect our systems to the Dataminer Cloud, but the installation is failing all the time. I tried it on different DMAs running on different OS versions (Windows 2016) but still get the same error.

P.S. I am admin of the machine

Here the last part of the logs:

[BF6C:B46C][2023-09-15T17:49:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{61a4d81d-0e26-4b85-8e54-80767540dba7}, resume: Active, restart initiated: No, disable resume: No
[BF6C:44BC][2023-09-15T17:50:00]i305: Verified acquired payload: DataMiner_CloudGateway_2.12.0.63664.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_CloudGateway_2.12.0.63664.msi, moving to: C:\ProgramData\Package Cache\{AF2583A4-B73A-49CC-B0BC-8C027D370FB0}v2.12.0.63664\DataMiner CloudGateway 2.12.0.63664.msi.
[BF6C:44BC][2023-09-15T17:50:00]i305: Verified acquired payload: DataMiner_CoreGateway_2.12.2.51676.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_CoreGateway_2.12.2.51676.msi, moving to: C:\ProgramData\Package Cache\{2633E25A-46F2-4ECB-8C69-3FD5A61541A8}v2.12.2.51676\DataMiner CoreGateway 2.12.2.51676.msi.
[BF6C:44BC][2023-09-15T17:50:00]i305: Verified acquired payload: DataMiner_FieldControl_2.9.0.63133.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_FieldControl_2.9.0.63133.msi, moving to: C:\ProgramData\Package Cache\{9FB18087-43F5-4AA7-9C2D-FC2ECB7E2688}v2.9.0.63133\DataMiner FieldControl 2.9.0.63133.msi.
[BF6C:44BC][2023-09-15T17:50:00]i305: Verified acquired payload: DataMiner_Orchestrator_1.4.0.62825.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_Orchestrator_1.4.0.62825.msi, moving to: C:\ProgramData\Package Cache\{DAA61734-1781-409F-92EC-B27FA1AC2E25}v1.4.0.62825\DataMiner Orchestrator 1.4.0.62825.msi.
[BF6C:44BC][2023-09-15T17:50:00]i305: Verified acquired payload: DataMiner_CloudFeed_1.2.0.62279.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_CloudFeed_1.2.0.62279.msi, moving to: C:\ProgramData\Package Cache\{00F93A9F-8DA5-4D13-B8D7-9B7500CB97B8}v1.2.0.62279\DataMiner CloudFeed 1.2.0.62279.msi.
[BF6C:44BC][2023-09-15T17:50:00]i305: Verified acquired payload: DataMiner_ArtifactDeployer_1.5.0.62892.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_ArtifactDeployer_1.5.0.62892.msi, moving to: C:\ProgramData\Package Cache\{84F6CDA0-74C1-4A60-BF12-A4B4CEE20C5C}v1.5.0.62892\DataMiner ArtifactDeployer 1.5.0.62892.msi.
[BF6C:44BC][2023-09-15T17:50:00]i305: Verified acquired payload: DataMiner_SupportAssistant_1.5.0.62866.msi at path: C:\ProgramData\Package Cache\.unverified\DataMiner_SupportAssistant_1.5.0.62866.msi, moving to: C:\ProgramData\Package Cache\{BBE92B06-5C5D-4DDB-A896-0D371AF353FA}v1.5.0.62866\DataMiner SupportAssistant 1.5.0.62866.msi.
[BF6C:B46C][2023-09-15T17:50:00]i323: Registering package dependency provider: {AF2583A4-B73A-49CC-B0BC-8C027D370FB0}, version: 2.12.0.63664, package: DataMiner_CloudGateway_2.12.0.63664.msi
[BF6C:B46C][2023-09-15T17:50:00]i301: Applying execute package: DataMiner_CloudGateway_2.12.0.63664.msi, action: Install, path: C:\ProgramData\Package Cache\{AF2583A4-B73A-49CC-B0BC-8C027D370FB0}v2.12.0.63664\DataMiner CloudGateway 2.12.0.63664.msi, arguments: ' MSIFASTINSTALL="7"'
[BF6C:B46C][2023-09-15T17:55:55]e000: Error 0x80070643: Failed to install MSI package.
[BF6C:B46C][2023-09-15T17:55:55]e000: Error 0x80070643: Failed to execute MSI package.
[C6B8:C644][2023-09-15T17:55:55]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[C6B8:C644][2023-09-15T17:55:55]i319: Applied execute package: DataMiner_CloudGateway_2.12.0.63664.msi, result: 0x80070643, restart: None
[C6B8:C644][2023-09-15T17:55:55]e000: Error 0x80070643: Failed to execute MSI package.
[BF6C:B46C][2023-09-15T17:55:55]i318: Skipped rollback of package: DataMiner_CloudGateway_2.12.0.63664.msi, action: Uninstall, already: Absent
[C6B8:C644][2023-09-15T17:55:55]i319: Applied rollback package: DataMiner_CloudGateway_2.12.0.63664.msi, result: 0x0, restart: None
[BF6C:B46C][2023-09-15T17:55:55]i329: Removed package dependency provider: {AF2583A4-B73A-49CC-B0BC-8C027D370FB0}, package: DataMiner_CloudGateway_2.12.0.63664.msi
[BF6C:B46C][2023-09-15T17:55:55]i351: Removing cached package: DataMiner_CloudGateway_2.12.0.63664.msi, from path: C:\ProgramData\Package Cache\{AF2583A4-B73A-49CC-B0BC-8C027D370FB0}v2.12.0.63664\
[BF6C:B46C][2023-09-15T17:55:55]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{61a4d81d-0e26-4b85-8e54-80767540dba7}, resume: None, restart: None, disable resume: No
[BF6C:B46C][2023-09-15T17:55:55]i330: Removed bundle dependency provider: {61a4d81d-0e26-4b85-8e54-80767540dba7}
[BF6C:B46C][2023-09-15T17:55:55]i352: Removing cached bundle: {61a4d81d-0e26-4b85-8e54-80767540dba7}, from path: C:\ProgramData\Package Cache\{61a4d81d-0e26-4b85-8e54-80767540dba7}\
[BF6C:B46C][2023-09-15T17:55:55]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{61a4d81d-0e26-4b85-8e54-80767540dba7}, resume: None, restart initiated: No, disable resume: No
[C6B8:C644][2023-09-15T17:55:56]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No

Many thanks for every help on this.

Regards, Romain