Hi, when we browse to the Dashboard page of a specific DMA in a cluster, we get the errors below (taken from DevTools). The first one is the response to ‘GetAllApplications’, the second one to ‘TryConnectAndInfo’.
The page itself remains completely blank.
Can anyone provide more info on this and/or point us in the right direction to getting this resolved?
Thanks!
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023
This is not a solution, but the errors appear to indicate that there is a problem with the configuration of the Web APIs, rather than with Dashboards itself.
You will most likely see the same error when accessing /API/v1/Json.asmx
Some things to check:
- Configuration of the API folder in IIS manager
- Whether any files are missing from c:\Skyline Dataminer\Webpages\API\bin
Comparing these with other agents from the cluster could help in finding the root cause
Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 7th July 2023
An IIS restart could also help maybe?