Does DataMiner affect the Windows SNMP service?

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Hello!

We recently ran into some issues with a DMA and the Windows SNMP service. It seems that every time an upgrade happens, the SNMP service is stopped. I've tested this in an internal lab and can confirm that the SNMP went from started to stopped after the DMA upgrade. Additionally, the service had been configured to automatic, but yesterday some Windows updates were done and the servers had to be rebooted. After the servers came online, the SNMP service was stopped and set back to manual.

Has anyone seen this before? Does the DMA mess with the SNMP service by design or is it a bug?

Thanks!

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 10th July 2023

2 Answers

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Stopping the windows SNMP service during an upgrade is an option. You can choose this before you launch the upgrade under the upgrade options. This is done to prevent the service from starting automatically and taking port 161.

Bert Vandenberghe [SLC] [DevOps Enabler] Edited comment 21st August 2020
Luis Terrazas [SLC] [DevOps Member] commented

Hi Brent, thanks for the info. Unfortunately, from our testing this doesn’t seem to be the case.
Brent Alleweireldt [SLC] commented

If the option does not behave as described, then it is advised to create a task and schedule it trough the appropriate channels.
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