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DMA startup crash

Solved1.23K views27th January 2023crash DMA startup
7
Manuel Gallardo [DevOps Advocate]733 20th January 2023 3 Comments

Hi Dojo,

After a uncontrolled power reset, the DMA have a problem at startup.

The log shows this problem: "The request was aborted: Could not create SSL/TLS secure channel"

Any idea?

Thanks in advance!

Manuel Gallardo [DevOps Advocate] Selected answer as best 27th January 2023
Ive Herreman [SLC] [DevOps Enabler] commented 20th January 2023

Hi Manuel,

are there more detailed logs available in the SLDataMiner.txt or SLError.txt log files on the impacted server?

Sebastiaan Dumoulein [SLC] [DevOps Enabler] commented 20th January 2023

I recall having this when using our web apps. The solution there was to restart the web server (IIS). Where do you see this error exactly?

Jeroen Geldhof [SLC] [DevOps Enabler] commented 25th January 2023

searching for this error I can also see that some people have this error because of certain .net versions not being installed.
Can you check the .net frameworks being installed on client and server?
Do you use a browser or do you use Cube as client where you see this error?

1 Answer

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1
Manuel Gallardo [DevOps Advocate]733 Posted 27th January 2023 0 Comments

The problem was finally related with the license,
Thank you all for your replies.

Manuel Gallardo [DevOps Advocate] Selected answer as best 27th January 2023
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