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DMA starting up at 99% after an hour

Solved1.26K views1st December 2023cloud pack DataMiner Agent
1
Vincenzo Converso [DevOps Advocate]92 29th November 2023 0 Comments

Hi,

I am new in the use of Dataminer and i've set up a localhost agent to try some stuff but after I have installed the Dataminer Cloud Pack when i start my agent the process remain at 99% without progess.

ADAMA TOURE Answered question 1st December 2023

3 Answers

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8
Wale Oguntoyinbo [SLC] [DevOps Advocate]3.35K Posted 29th November 2023 1 Comment

Hi,

A couple of log files to check that might indicate what the problem could be :

- C:\Skyline DataMiner\logging\SLDataMiner.txt
- C:\Skyline DataMiner\logging\SLDBConnection.txt
- C:\Skyline DataMiner\logging\SLErrors.txt

If you cannot resolve the issue, I would advise reaching out to our support team (techsupport@skyline.be) to assist you further.

ADAMA TOURE Posted new comment 1st December 2023
ADAMA TOURE commented 1st December 2023

donnez moi plus de détails je suis confronté à ce même problème

1
Jordy Ampe [SLC] [DevOps Enabler]1.79K Posted 30th November 2023 0 Comments

Installing the Cloud Pack will/should not affect your DataMiner startup or DataMiner installation as they are separate services running next to each other. To eliminate the cloud pack being the cause of this you can easily uninstall it again via control panel.

Jordy Ampe [SLC] [DevOps Enabler] Answered question 30th November 2023
0
ADAMA TOURE51 Posted 1st December 2023 1 Comment

LorsQue nous vérifions ses fichiers qu’est ce que nous devons faire Quelques fichiers de log à vérifier qui pourraient indiquer

- C :\Skyline DataMiner\logging\SLDataMiner.txt - C :\Skyline DataMiner\logging\SLDBConnection.txt- C :\Skyline DataMiner\logging\SLErrors.txt

Marieke Goethals [SLC] [DevOps Catalyst] Posted new comment 4th December 2023
Marieke Goethals [SLC] [DevOps Catalyst] commented 4th December 2023

Hi,
I recommend contacting techsupport@skyline.be to resolve this issue.

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