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DMA Alarms: Cassandra – DataBase Storages in File Offload mode

Solved1.53K views28th November 2022adl2099 Cassandra offload mode storages
4
Alberto De Luca [DevOps Enabler]4.60K 25th November 2022 0 Comments

Spotted this kind of error in a local cassandra deployment (no cassandra cluster, DB on the DMA):
what's the impact on the DMA when one or more "storages" go to offload mode?

Is it correct to configure this as a critical alarm? Or should it be some lower severity?

Any steer will be helpful - thanks

Alberto De Luca [DevOps Enabler] Selected answer as best 28th November 2022

2 Answers

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Brent [SLC]1.61K Posted 25th November 2022 1 Comment

Hi Alberto,

These kind of alarms get generated when the DataMiner system loses contact with the database. To prevent data loss we then go into a failsafe mode where data is stored on disk (C:\Skyline DataMiner\Offload\OfflaodedData.sqlite3). Once the conenction is restored the data in these files will be moved to the Database.

As long as these alarms are active it means that the system is either unable to connect to the database or in the process of moving the data to the DataBase.

Since this can impact the speed of the system and cause certain actions to fail, it seem sensible to have these marked as critical. Further investigation will need to be done to figure out why the system went into this failsafe mode. Things to check here are.

Is the cassandra service up, running and reachable

What errors does SLDBConnection.txt show

What errors does SLCassandraHealth.txt show

Alberto De Luca [DevOps Enabler] Posted new comment 28th November 2022
Alberto De Luca [DevOps Enabler] commented 28th November 2022

Thanks for the prompt feedback, Brent – much appreciated
Will follow up with the assigned squad.
It was an odd one as the DB is local, but could see that little by little many storages were impacted – please, is there any section where I can check how many storages are defined for my Cassandra instance?
Is 22 the maximum or would there be more that in this case were not failing?

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