Hello everyone,
We're having trouble stopping a DMA server in order to make some configuration adjustments. Despite our attempts to stop it through various methods such as using the SLTaskbar utility, executing BAT files in CMD, etc., it keeps automatically restarting and entering into a loop, preventing it from remaining in a stopped state.
Does anyone have any suggestions or ideas on how to resolve this issue?
Thank you.
Hi Edson,
I have faced this issue in the past with another dataminer agent and what worked for me is the following (you require Administrator privileges):
- Open the services window (Win+r: services.msc)
- Look for SLWatchdog and change the run status to “Manual”. You can change other SL* processes, but with SLWatchdog should be enough.
- Stop Dataminer by any means. My preferred is to execute “Dataminer Stop Dataminer and SLNet.bat” (as Administrator).
- OPTIONAL: Restart the Server (To have a clean slate)
- Execute the upgrade.
- Change the service status to “Automatic (Delayed Start)”.
- OPTIONAL: Restart the Server (again, to have a clean slate)
After the upgrade, I've noticed that the issue no longer happens right away, so if you need to do some other configurations (or multiple upgrades) you can do it without having to change the status again.
Finally, the root cause of this issue is unknown to me, but this workaround has helped me to finish the upgrade successfully.
I hope it works!
Thanks Arturo! I did the steps mentioned and it worked.