Hi,
I'm encountering the following dataminer run-time errors:
- Unexpected Exception [Exception from HRESULT: 0x80040251]: The xml file is not found.
(Loading protocol link info Teleste AC8710/Production) ( at Interop.SLXml.XmlClass.QueryNotZipped(UInt32 uiCookie, String bstrQuery, Object& pvarValues)
at Skyline.DataMiner.Net.MessageBuilder.BuildProtocolLinkInfo(String protocolName, String protocolVersion)
at Skyline.DataMiner.Net.ProtocolLinkInfoCache.InternalGetProtocolLinkInfo(String key, String protocolName, String protocolVersion)
at Skyline.DataMiner.Net.ProtocolLinkInfoCache.GetProtocolLinkInfo(String protocolName, String protocolVersion)
at Skyline.DataMiner.Net.CacheManager.GetProtocolLinkInfo(String protocolName, String protocolVersion)) - Unexpected Exception [Exception from HRESULT: 0x8004024C]: The element is unknown.
(Parameter Notification Thread) (
Server stack trace:
at Interop.SLDataMiner.IDataMiner.NotifyDataMiner(String bstrUser, Int32 iType, Object varValue, Object varValue2, Object& pvarReturnValue)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Interop.SLDataMiner.IDataMiner.NotifyDataMiner(String bstrUser, Int32 iType, Object varValue, Object varValue2, Object& pvarReturnValue)
at Skyline.DataMiner.Net.DataMiner.HandleRemoteRequest(IConnectionInfo connInfo, RemoteDmaRequestMessage rm)
at Skyline.DataMiner.Net.DataMiner.Handle(IConnectionInfo connInfo, InterDataMinerMessage message)
at Skyline.DataMiner.Net.Facade.HandleMessageInternal(IConnectionInfo connInfo, DMSMessage oneMsg, Int32 groupID, Int32 groupTotal)
at Skyline.DataMiner.Net.Facade.HandleMessage(IConnectionInfo connInfo, DMSMessage oneMsg, Int32 groupID, Int32 groupTotal)
at Skyline.DataMiner.Net.BaseFacade.HandleMessages(IConnectionInfo connInfo, DMSMessage[] msgs)
at Skyline.DataMiner.Net.BaseFacade.HandleMessages(DMSMessage[] messages)
at Skyline.DataMiner.Net.Notifications.Parameters.ParameterNotificationManager.ExecuteItem(NotificationQueueItem itemToExecute))
For the first one, at first sight the xml is there, elements are functioning fine with the protocol but still this issue is popping up. A reupload of the protocol xml could temper the error for a period of time but seems to get back.
What could be wrong?
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Hi Gilles,
Can you check if the element has any DCF connections?
If so, can you verify that they refer to existing elements and interfaces?
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No direct link found with DCF in this case, I’ve created a support task so core ecosystem can have a deeper look to it: https://collaboration.dataminer.services/task/217949
I see that this question has been inactive for some time. Have you found a solution for this yet? If yes, could you select the answer (using the ✓ icon)? If no, could you provide some more information as requested in the answer?