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DataMiner run-time exception

Solved1.47K views28th November 2022DataMiner logging runtime
1
Arunkrishna Shreeder [SLC] [DevOps Advocate]4.00K 17th August 2022 0 Comments

Hi Dojo,

I see the following in SLDataMiner log file :
2022/08/16 18:08:43.615|SLDataMiner.txt|SLDataMiner|12248|23460|IDataMiner::NotifyDataMiner|ERR|0|Finished [0x00000000FFFFFFFF] - NT_SUBSCRIBE_CLIENT by ADE13A95C95B446B9CA88EF21E10769D with error. Invalid user (The client is unknown. (hr = 0x8004028A))
varValue = VT_ARRAY|VT_UI4 (2) : 162***;13
varValue2 = VT_ARRAY|VT_VARIANT (7) ~ 0 VT_I4 : 5 ~ 1 VT_I4 : 1000 ~ 2 VT_ARRAY|VT_BSTR (1) : VALUE=1028 == 2 ~ 3 VT_I4 : 1 ~ 4 VT_I4 : 1...

Due to this, we have a run-time exception(Notice) raised in the alarm console:

The element in consideration 162***/13 is a booking manager. I do not see any other anomalies in the element log file nor can I find anything useful in other log files.

What does this exception mean ?
How can we get rid of it ? Thank you in advance 🙂

PS - this exception has arose after a hotfix installation.

Arunkrishna Shreeder [SLC] [DevOps Advocate] Selected answer as best 28th November 2022

1 Answer

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Marlies Vandenberghe [SLC] [DevOps Member]2.97K Posted 25th November 2022 0 Comments

This can happen when a subscription of the booking manager failed for some reason.

If there is a DMA restart or forcefully shut down of processes this can occur but we have also solved some issues in recent versions

This is probably a relevant release note in your case:

General Main Release 10.2.0 CU6 | DataMiner Docs
SPI framework: Run-time errors could occur in SLDataMiner when tracking user actions

Arunkrishna Shreeder [SLC] [DevOps Advocate] Selected answer as best 28th November 2022
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