Hello,
Is there a way to change the format and the contents of the information delivered through an HTML email alarm notification? By now what is being forwarded is all the information contained inside the Alarm Console, which for some drivers is not enough for the customer.
I was able to retrieve the alarm informations I needed via API call (GetTableForParameter) querying the Parameter ID containing alarm details for the driver we own.
However I have little to no idea on how do something similar in an alarm reporting via mail.
Thank you for your help,
Pietro
Hi Pietro,
To my knowledge the default alarm notification email has a predefined format and doesn't allow admins to customize it*.
However, for greater control of the information sent by email when certain alarm is raised you could send a custom report that is triggered by a correlation rule. You can then design the report any way you like and that is the information users are going to receive by email.
+++ UPDATE +++
*This link to DataMiner Help provides detailed instructions on how to customize the layout of notification messages.
That leaves with two options to choose from:
- Custom report
- Custom notification layout
It will depend on what the requirements are and how much time you are willing to spend with the customization.
Regards,