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DataMiner CloudGateway – ConnectionTester.exe blank screen

48 views3 hours ago
3
Tarik Pleho [SLC] [DevOps Advocate]204 1 day ago 3 Comments

I've been trying to set up a connection to dataminer.services through a DMZ but have had trouble in doing so. I wanted to check what is preventing me to connect to dataminer.services by using the ConnectionTester.exe but I get no response from the tool. The tool is stuck in a blank screen.

Documentation I've followed to set up the DMZ:
Connecting to dataminer.services with a DMZ setup | DataMiner Docs
Requirements for connection to dataminer.services | DataMiner Docs

Tarik Pleho [SLC] [DevOps Advocate] Posted new comment 3 hours ago
Wale Oguntoyinbo [SLC] [DevOps Advocate] commented 15 hours ago

Can you check Event Viewer for any application errors by the ConnectionTester tool.

Brecht Seys [SLC] [DevOps Enabler] commented 4 hours ago

What CloudGateway version are you using?

Tarik Pleho [SLC] [DevOps Advocate] commented 3 hours ago

This was some kind of temporary issue. Today I went back to the machine to check Wales suggestion and look into Event Viewer but once I started the ConnectionTester.exe it ran accordingly.

Not sure what could've caused this previously but now it is running without issues.

Version of CloudGateway is 3.0.2.0

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