Skip to content
DataMiner DoJo

More results...

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Search in posts
Search in pages
Search in posts
Search in pages
Log in
Menu
  • Blog
  • Questions
  • Learning
    • E-learning Courses
    • Open Classroom Training
    • Certification
      • DataMiner Fundamentals
      • DataMiner Configurator
      • DataMiner Automation
      • Scripts & Connectors Developer: HTTP Basics
      • Scripts & Connectors Developer: SNMP Basics
      • Visual Overview – Level 1
      • Verify a certificate
    • Tutorials
    • Video Library
    • Books We Like
    • >> Go to DataMiner Docs
  • Expert Center
    • Solutions & Use Cases
      • Solutions
      • Use Case Library
    • Markets & Industries
      • Media production
      • Government & defense
      • Content distribution
      • Service providers
      • Partners
      • OSS/BSS
    • DataMiner Insights
      • Security
      • Integration Studio
      • System Architecture
      • DataMiner Releases & Updates
      • DataMiner Apps
    • Agile
      • Agile Webspace
      • Everything Agile
        • The Agile Manifesto
        • Best Practices
        • Retro Recipes
      • Methodologies
        • The Scrum Framework
        • Kanban
        • Extreme Programming
      • Roles
        • The Product Owner
        • The Agile Coach
        • The Quality & UX Coach (QX)
    • DataMiner DevOps Professional Program
  • Downloads
  • More
    • Feature Suggestions
    • Climb the leaderboard!
    • Swag Shop
    • Contact
      • General Inquiries
      • DataMiner DevOps Support
      • Commercial Requests
    • Global Feedback Survey
  • PARTNERS
    • All Partners
    • Technology Partners
    • Strategic Partner Program
    • Deal Registration
  • >> Go to dataminer.services

DataAPI cannot be activated

Solved805 views20th February 2024
4
Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate]855 16th February 2024 1 Comment

Hi Dojo

I read this fascinating article and tried it, but Data Sources is not enabled.

Scripted Connectors are here!

The startup options are enabled and the Extension Module is up-to-date.

And I restarted WindowsServer.

But the system was never activated.
Is there something else I have to do?

Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] Selected answer as best 20th February 2024
Jordy Ampe [SLC] [DevOps Enabler] commented 16th February 2024

Hi, I have forwarded your question to the team working on Data Sources and they will follow up.

1 Answer

  • Active
  • Voted
  • Newest
  • Oldest
1
João Severino [SLC] [DevOps Catalyst]12.94K Posted 16th February 2024 6 Comments

Hi Yuki,

At first glance, everything seems correct with your system regarding prerequisites for DataAPI.

The only thing I can right now guess could present an issue is the HTTPS certificate in red in your screenshot.

Could you first check if opening the Console tab of your browser's Developer Tools shows any errors?

As a next step could you also check if the logs of either DataAggregator or DataAPI DxMs contain any error messages? These can be found under %programdata%\Skyline Communications\DataMiner DataAggregator\Logs and %programdata%\Skyline Communications\DataMiner DataAPI\Logs respectively.

If no error messages are present could you perform the following steps:

  1. Navigate to %programfiles%\Skyline Communications\DataMiner DataAggregator and locate the appsettings.json file
  2. Edit the Default LogLevel property to Debug
  3. Restart the DataMiner DataAggregator DxM service (under Windows Task Manager)
  4. Navigate to the https://<ip>/data-sources/ URL as you were and press the Check Again button
  5. Verify the DataAggregator logs again
    It should show you which validations passed and which failed.
Yuki Arakawa(3496) 荒川 祐貴 [DevOps Advocate] Selected answer as best 20th February 2024
Miguel Obregon [SLC] [DevOps Catalyst] commented 16th February 2024

Hi,
I was able to reproduce the issue, when checking the logs of DataAggregator I found the following:

++++++++++++++
Soft launch flag verification: ‘true'[DataAggregator.SoftLaunch]
Soft launch above minimum DataMiner verification: ‘true'[DataAggregator.SoftLaunch]
Soft launch DataAPI present verification: ‘true'[DataAggregator.SoftLaunch]
++++++++++++++

To solve this issue I had to restart the DataAPI service.

João Severino [SLC] [DevOps Catalyst] commented 16th February 2024

Hi Miguel,
If all those 3 entries have the value true then the Soft Launch screen should not be displayed and the ‘regular’ UI should, without any restart being required.
Do you happen to see if there was any issue in DataAPI’s log file?
It would be interesting if you could collect a Log Package so we investigate that strange scenario.

Miguel Obregon [SLC] [DevOps Catalyst] commented 16th February 2024

Hi Joao,
If I am able to reproduce again the issue, I will generate a log collector package. When I try to run the Python script from the tutorial (AMS.py) I get the following error:

++++++++
ScriptExecutor#1371439109 finished script ‘script.py’ execution with result ”[DataAggregator.Application.Services.Scheduler.Jobs.Executors.ScriptExecutor]
ScriptExecutor#1371439109 script ‘script.py’ finished with errors ‘Traceback (most recent call last): File “script.py”, line 71, in value = retrieveValue(code) File “script.py”, line 38, in retrieveValue
return soup.find(‘div’, class_=’sc-iujRgT’).find(‘div’, class_=’csSFRO’).get_text().strip()
AttributeError: ‘NoneType’ object has no attribute ‘get_text’
++++++++

Do we need to install an extra package using pip?

João Severino [SLC] [DevOps Catalyst] commented 16th February 2024

Hi Miguel,
Can you try and grab the snippet again from GitHub? I just did a small update

Miguel Obregon [SLC] [DevOps Catalyst] commented 16th February 2024

Hi Joao,
I updated the python script and worked (I could see the element created).
Thanks

Show 1 more comments
Please login to be able to comment or post an answer.

My DevOps rank

DevOps Members get more insights on their profile page.

My user earnings

0 Dojo credits

Spend your credits in our swag shop.

0 Reputation points

Boost your reputation, climb the leaderboard.

Promo banner DataMiner DevOps Professiona Program
DataMiner Integration Studio (DIS)
Empower Katas

Recent questions

When using the Setter = true attribute, will the copy action always be executed first? 0 Answers | 1 Vote
Multiple Set on Table parameters for DVE’s 0 Answers | 1 Vote
DOM Definition relations returned in Definition query 0 Answers | 2 Votes

Question Tags

adl2099 (115) alarm (62) Alarm Console (82) alarms (100) alarm template (83) Automation (223) automation scipt (111) Automation script (167) backup (71) Cassandra (180) Connector (109) Correlation (68) Cube (150) Dashboard (194) Dashboards (188) database (83) DataMiner Cube (57) DIS (81) DMS (71) DOM (140) driver (65) DVE (56) Elastic (83) Elasticsearch (115) elements (80) Failover (104) GQI (159) HTTP (76) IDP (74) LCA (152) low code app (166) low code apps (93) lowcodeapps (75) MySQL (53) protocol (203) QAction (83) security (88) services (51) SNMP (86) SRM (337) table (54) trending (87) upgrade (62) Visio (539) Visual Overview (345)
Privacy Policy • Terms & Conditions • Contact

© 2025 Skyline Communications. All rights reserved.

DOJO Q&A widget

Can't find what you need?

? Explore the Q&A DataMiner Docs

[ Placeholder content for popup link ] WordPress Download Manager - Best Download Management Plugin