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Dashboard sharing – Message about DataMiner not being connected to the cloud

Solved1.02K views11th July 2023Cloud Connected Agents Dashboard
1
Bruno Dias [SLC] [DevOps Member]2.36K 25th February 2022 0 Comments

I connected my DataMiner nodes to the cloud, to share a dashboard.

When I try to share the dashboard, I get this message for the Cloud share option:

However, I just connected my DataMiner node to the cloud:

Am I missing some step in this process?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

2 Answers

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1
Pieter Van Compernolle [SLC] [DevOps Enabler]3.20K Posted 28th February 2022 0 Comments

Hi Bruno,

This is a caching issue in our WebApis which has been fixed in 10.2.4 and 10.2.0. (The WebApis did not get an update of being cloud connected)

You can workaround the issue by restarting the WebApis in IIS (no full restart of DataMiner needed)

Pieter Van Compernolle [SLC] [DevOps Enabler] Answered question 28th February 2022
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