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Dashboard is not updating in the Visio

Solved218 views9th March 2026Dashboard component Embedded dasboard into Visio embedded dashboard Visio
3
Jeeva Suria Rajah [SLC] [DevOps Enabler]1.86K 27th February 2026 2 Comments

Hi Dojo Team,

I have several Dashboard Components where the data sources are configured using GQI.

I then linked these components to a Visio drawing so that the information can be viewed directly from the Cube, based on the documentation below:
https://docs.dataminer.services/develop/devguide/Visio/linking_shapes/Linking_a_shape_to_a_dashboard_component.html

However, the data observed in Visio (linked to Dashboard Component State 6) does not match what is shown in the Dashboard. It appears that the data is not being refreshed automatically.

Could you please advise if I may have missed any configuration steps, or how the linked component in Visio can be refreshed automatically?

Thank you in advance for your guidance.

Jeeva Suria Rajah [SLC] [DevOps Enabler] Posted new comment 9th March 2026
Toon Casteele [SLC] [DevOps Enabler] commented 27th February 2026

Hi Jeeva, is there a trigger or a refresh timer on the dashboard somewhere? If you are embedding parts of the dashboard, you are only embedding that component, which means things that interact with it might be missing.

Jeeva Suria Rajah [SLC] [DevOps Enabler] commented 9th March 2026

Hi Toon, There is currently no refresh or trigger button available. However, even after adding a trigger button to the Dashboard and including it in the Visio as a component, the data components in the Visio are still not being refreshed.

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Wout Mahieu [SLC] [DevOps Catalyst]11.35K Posted 27th February 2026 3 Comments

Hi Jeeva,

I see you are using a State component, probably with a parameter as data. Does this component update correctly when using the link that you used in the Visio directly in the browser? If not, then something might not work on the web side (or some other), unrelated to Visio.

Jeeva Suria Rajah [SLC] [DevOps Enabler] Selected answer as best 9th March 2026
Jeeva Suria Rajah [SLC] [DevOps Enabler] commented 3rd March 2026

Hi Wout, I tested based on your suggestion, but the updated output is still not displaying correctly.

However, I realized that I had also modified the GQI used as the data source for the state component around the time I initially posted this question. Would I need to generate a new embed URL after making changes to the GQI?

Thanks.

Wout Mahieu [SLC] [DevOps Catalyst] commented 3rd March 2026

When copying the URL, a snapshot of the component is taken at that exact moment. This includes the settings of the component but also the data, filters & groups that are assigned, which included the full query. When one of these changes, you will indeed have to copy the URL again.

Jeeva Suria Rajah [SLC] [DevOps Enabler] commented 3rd March 2026

Hi Wout, You are correct. I just realized that the URL contains the old information that used in GQI. I updated with the new URL and it is working correctly now.

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