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Correlation rule – [alarm description] what is correct text keyword?

Solved985 views11th July 2023
0
Yun Youngdeuk 26th July 2021 1 Comment

Hello.

I have a question about correlation setting.

I tested correlation rule that using alarm description as a trigger.

but it doesn’t working, check below my procedure step.

if there is wrong part let me know that what is wrong & how to fix it.

before the generate rule, verified the alarm occurred on active alarm status.

Alarm: Video Signal Frozen.

  1. add new correlation rule
  2. select [Alarm description] & [Matches regular expression condition] in ALARM FILTER.
  3. click and enter the text: Frozen.
  4. [Rule Test] execute under [last hour] condition.
  5. result: no test results were found

could you any idea for this test?

thank you

add System status

[PIC01]

[PIC02]

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
Yun Youngdeuk commented 26th July 2021

Active Alarm windows: Parameter Description is [Level SKB_AMS_TEST|Video Signal Frozen|Video signal has been frozen for 2 seconds].

2 Answers

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Michaël Pincket [SLC] [DevOps Advocate]1.79K Posted 26th July 2021 2 Comments

Hi Yun,

In addition to what Miguel already posted. When you use the “Parameter Description” alarmfilter you can also use the option “Matches wildcard expression”. When doing so make sure the value you enter is “*Frozen*”. These * indicates that there are one or more characters before/after the word “Frozen”. If you don’t add these, only the alarms with the Parameter Descripion “Frozen” will match the filter.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
Yun Youngdeuk commented 27th July 2021

Hi. Michaël Pincket
Thank you for your feedback and advice.
but there is no actual [alarm description] data
and no result that matched as a [frozen] when setup [Parameter Description].
[see the additional capture screen]
as I see, in this case. there is no data that I needed in protocol/driver.
It’s seen to need data updata to Protocol/Driver.

do you have another idea?

Michaël Pincket [SLC] [DevOps Advocate] commented 29th July 2021

Hi Yun,

You can try the following filter “parameterdescription (by element)”. Then you can select “matches wildcard expression” and as a value you can add “*Frozen*”. This should return the expected alarms.

0
Miguel Obregon [SLC] [DevOps Catalyst]19.65K Posted 26th July 2021 2 Comments

Hi Yun,

Based on the screenshot attached I believe you are trying to create an alarm filter based on Parameter Description instead of Alarm Description. As you can see in the screenshot below, these two columns are not the same:

Please could you confirm if this case?

In addition, checking the alarms, it seems that they are coming from a table. In this case you will need to set the alarm filter as follows:

Miguel Obregon [SLC] [DevOps Catalyst] Posted new comment 27th July 2021
Yun Youngdeuk commented 27th July 2021

Hello. Miguel Obregon
Thank you for your feedback and advice.

But, I can find setup parameter that I needed.
[see the addtional system status capture]

in this case, do you have another idea?

Miguel Obregon [SLC] [DevOps Catalyst] commented 27th July 2021

Hi Yun,
In order to know the parameter name, can you right click in the desired alarm and select ‘Properties’? A pop-up will be opened with details of the alarm. You will find the parameter name related to the alarm (‘Parameter’). As indicated previously, in case of column parameters, the ‘Parameter Description’ field will be composed of:
Parameter name + Display key
You can use the parameter name in your correlation rule

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