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Cloud connection via a proxy

Solved1.89K views14th September 2022Cloud Connected Agents DataMiner Cloud proxy security
4
Alexander Gorbunov [SLC] [DevOps Advocate]978 10th March 2022 0 Comments

Hi Dojo,

In our setup, internet is available on a DMA but only via a proxy. Is there a way to configure the proxy in a DataMiner agent to allow it connection to DataMiner Cloud?

Thank you!

Gellynck Jens [SLC] Answered question 14th September 2022

3 Answers

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4
Bert Vandenberghe [SLC] [DevOps Enabler]8.11K Posted 10th March 2022 2 Comments

Hi,

The DataMiner processes connecting to the cloud are running as System account by default, so you should configure the proxy settings of this user. I haven't done that myself yet, so not sure if this will all work...

Here you can find more info on configuring the proxy setting for the system account: How to set up a proxy for Local System account at the machine level (gsx.com)

And also make sure you exclude localhost in the exceptions list.

I hope this will work. It's also on our backlog to configure proxy settings in a DataMiner settings file.

Bert

Bert Vandenberghe [SLC] [DevOps Enabler] Posted new comment 17th March 2022
Emanuele Zuliani commented 17th March 2022

Hi Bert,
I need authentication on proxy and in this method it seems not possible.
Emanuele

Bert Vandenberghe [SLC] [DevOps Enabler] commented 17th March 2022

Indeed, it seems like it is not possible to specify a username and password in Windows. Probably this is typically authenticated with a domain account when using this in a user session, but here we are working with the system account… Isn’t it possible to allow unauthenticated access on the proxy server from that IP? Otherwise I don’t immediately see a workaround…

4
Gellynck Jens [SLC]2.71K Posted 14th April 2022 0 Comments

A different workaround is to run the DataMiner CloudGateway services as a different user (not LocalSystem), I found the proxy settings are then applied as well. You can do this in the Service Manager in the Properties window of the applicable services.

Gellynck Jens [SLC] Answered question 14th April 2022
3
Gellynck Jens [SLC]2.71K Posted 14th September 2022 1 Comment

Hi,

This post is just to let you know that the latest version of the Cloud Pack now has built-in support for proxying the traffic between DataMiner & the cloud. Meaning there's no more need to proxy the traffic on the system level. For more information, please refer to Connection to the cloud via proxy.

Gellynck Jens [SLC] Answered question 14th September 2022
Emanuele Zuliani commented 5th January 2023

how to put the proxy address?
I tried http://user:pass@proxy:port but cloudgateway service doesn’t start.
In log there is System.Exception: Proxy was enabled but the Address was not a valid HostString with a Port.

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