I have an element in a service that gets dynamically excluded depending on the some other parameters from other elements.
When this element is excluded, I still want alarms to be shown on the service though capped at a much lower level, say at maximum warning. I have configured it as shown on below snapshots, but the service severity is not showing the expected warning colour.
The element in question is excluded but has a critical alarm.
Do I misunderstand this “Maximum severity on element not used” function or am I doing something wrong.
Hi Pedro,
You might then want to move the conditions to the section "Once included, this element will influence the overall alarm severity of the service". The term "element not used", means that the element is included in the service, but it does not influence the alarm severity of the service. See explanation in DataMiner docs: Service card pages | DataMiner Docs
If the conditions are not met, then the element won't influence the service alarm severity and it will show a Warning state, based on your configuration.