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Brand new Dataminer installation without Administrator account

Solved1.55K views11th July 2023
5
Carlos Morales [SLC] [DevOps Member]168 29th October 2020 0 Comments

I have a brand new Dataminer installation using the installer available in Dojo. I have followed all the steps of the installer (executed with my Local User which is an Admin).

After a Dataminer restart I can't access to the cube because my user is not recognized and I don't have the option to create a new one, if I don't have access to the Administrator account, what should I do?

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023

2 Answers

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Jelle Hoorne [SLC] [DevOps Member]197 Posted 30th October 2020 2 Comments

The answer from Miguel is completely correct however it seems that a lot of people seem to overlook the option to already create a user account in the DataMiner installer itself.

Gellynck Jens [SLC] Posted new comment 2nd November 2020
Arturo Lizcano [SLC] [DevOps Member] commented 30th October 2020

I’ve tried with a new install and the installer itself doesn’t allow to select that option if you click “Install” it only asks for the DataMiner ID.

If the user selects “Customize” then all the options presented by Jelle are available.

Should a new version of the installer ask for this? I don’t know…

Gellynck Jens [SLC] commented 2nd November 2020

This was indeed an issue in the 9.6.0 version of the installer, this should already be fixed in the 10.0.0 version of the DataMiner installer.

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