I picked up the following question from one of our users (came in through the web chat, so I thought I put it in the right place):
Hello. It looks like the Catalog (https://catalog.dataminer.services/) and Collaboration (https://collaboration.dataminer.services/) pages are running in loop when trying to authenticate the first time. Tested Chrome, Firefox.
The "workaround" for this login loop issue is (credit for the instructions goes to @Jim Hugelier):
- Visit https://collaboration.dataminer.services/logout
- Close your browser
- Reopen your browser and visit https://collaboration.dataminer.services/
You should no longer have the login loop (at least until you reboot your computer - from my own experience).
The steps above also worked for the loop I faced in Catalog, just replace the URLs in steps 1 and 3 (https://catalog.dataminer.services/logout , https://catalog.dataminer.services/ )
HI,
I use EDGE as browser, and here the ‘logout and close browser’ method did not work.
However I found a workaround for Edge by clicking the account icon and selecting another profile “browse as a guest” which bypasses your microsoft account.
Maybe visiting the “root” https://dataminer.services/logout (as suggested by Baptiste) and closing the browser is worth trying if any steps above have no effect.