Agama Thumbnail on Service View

Solved1.12K viewsAgama Thumbnail video thumbnail visio; thumbnail
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Hello everyone,

I am facing an issue with the integration of our Agama thumbnails in our service views.

We already have implemented the thumbnails of our R&S Prismons and they are working perfectly fine. Trying to implement the Agama thumbnails with the same action unfortunately only partially works.

Instead of showing the thumbnail it only shows this picture. Selecting the Browserlink it opens the Browser and the working thumbnail as intended.

The URL for the thumbnail itself is in this format:

http://<ENTERPRISE-IP>:9100/enterprise/api/public/application/thumbnails/v1/image?monitorId=<NAME-OF-THE-MONITOR>&locationId=<ANALYZER-LOCATION>

Embedding in the Visio was done using this:

#http://<Dataminer-IP>/VideoThumbnails/Video.htm?type=Generic Images&source=[<Thumbnail-URL-As-Property>]&refresh=1000

Does anybody have an idea why the thumbnail is not directly shown?

Thanks for everyone's help!

Chris

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 12th July 2023

3 Answers

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Hi Christopher,

Do you use <Dataminer-IP> in your visual or an actual IP? If it is the first case, can you try with <DMAIP>?

Christopher Friedrich Edited comment 29th September 2022
Christopher Friedrich commented

Hello Jens,

thank you for your reply.
As Dataminer-IP we are using the virtual IP of our failover config. This is working fine with Prismon.
I have also tried using the IP of one of our DMAs but it didn’t change the result.
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