After upgrading our Dataminer lab System from 10.4.2 to 10.4.10, the upgrade went without any errors, however, when we log into cube there are no automation or correlation scripts present anymore. Looking at the C:\SkylineDataminer\scripts folder we can see the scripts are present on the hard drive just not present in the Cube display. Wehn trying to create a new script (to see if we could) we get an error "This name already exists".
This happens from both the Server Cube client and remote client.
The automation log has errors as follows:
2024/10/24 11:46:32.383|SLAutomation.exe 10.4.2435.84|24092|15744|CRequest::AddLocalInfo|DBG|-1|-- Added local SLNetCom info: VT_BSTR : 10.254.40.23
2024/10/24 11:46:32.386|SLAutomation.exe 10.4.2435.84|24092|15744|CAutomationBase::GetCookie|ERR|-1|Getting the cookie for 'SCRIPT:SRM_ForceStateTransition' failed: The client is unknown. 0x8004028ah.
2024/10/24 11:46:32.386|SLAutomation.exe 10.4.2435.84|24092|15744|CFolderInfo::LoadScriptInfo|DBG|-1|Failed to load info for script 'SRM_ForceStateTransition' (No XML cookie found)
2024/10/24 11:46:32.386|SLAutomation.exe 10.4.2435.84|24092|15744|CAutomationBase::GetCookie|ERR|-1|Getting the cookie for 'SCRIPT:SRM_QuarantineInformation' failed: The client is unknown. 0x8004028ah.
2024/10/24 11:46:32.386|SLAutomation.exe 10.4.2435.84|24092|15744|CFolderInfo::LoadScriptInfo|DBG|-1|Failed to load info for script 'SRM_QuarantineInformation' (No XML cookie found)
2024/10/24 11:46:32.387|SLAutomation.exe 10.4.2435.84|24092|15744|CAutomationBase::GetCookie|ERR|-1|Getting the cookie for 'SCRIPT:SRM_MigrateSrmServiceInfo' failed: The client is unknown. 0x8004028ah.
2024/10/24 11:46:32.387|SLAutomation.exe 10.4.2435.84|24092|15744|CFolderInfo::LoadScriptInfo|DBG|-1|Failed to load info for script 'SRM_MigrateSrmServiceInfo' (No XML cookie found)
Thanks for your assistance..
Steve
This happens on both DMA server Cube and remote client Cube. We also uninstalled and reinstalled cube to be sure the version matched with no difference. Also, we upgraded a second server with no problems. So, issue at this point, seems localized to this DMA server.
Just a first quick thought, your client was updated? Do you get the same if you RDP the DMA and open Cube on the desktop of the DMA?