Hi,
We are looking at options to add custom properties in our SRM bookings which will also then be propagated to the service properties when the service is active. What's the best way forward with minimal code change?
Hi Vig,
In the srm booking manager, under the config page, you have a properties sub-tab.
Here you can define one or more properties for your bookings.
You can also define if you wish to copy the property to your SRM service object.
If you use the default booking wizard, the users will automatically be presented with input fields for every property.
If you use a tailored booking wizard, an extension to the wizard will have to be made to provide a UI for the users to enter a value for the defined properties.
Hi Vig, I’m assuming you are currently using a custom booking script.
This means that the code behind the wizard will have to be updated to store a value for the property against the reservation.
e.g.
Thanx Ive, how do I now insert the values per booking? As in how do we “control” the value being inserted
Also to make it clear, we want this property ingested during the creation of the booking and then propagated to the service view as a property
Hi Vig,
Because you have a custom booking wizard, you’ll need a code change to that booking wizard. (The same goes for the custom API).
The code change should extend the wizard with one (or more) input fields where the users can enter the property values.
Thanx Ive, I’ve tried adding a custom property – how can I test this?