We are currently doing UAT for Cube 10.2 and our test group has flagged an issue with adding the Action-Clear Alarm column.
After adding this column, they are unable to either add or remove any other column from that alarm tab. They are able to add/remove column if they right click on the Clear Alarm column but none of the other columns. The other workaround is to restart the client.
Is this a known issue or has anyone encountered this before?
Just following up on this to see if there is a fix for this issue being considered.
Hi Tom
I just tried out recreating this and can confirm it is currently an issue. The problem seems to occur on any 'Action' or 'Focused Alarms' column that is added to the alarm console. I will create an investigation task for it, but I can't say in what version this will be fixed yet.
Instead of restarting the client, you could try to close the alarm tab and reopen it. This was a workaround that worked for me on a higher Cube version. Renaming a column also gave me access again to the 'Add/Remove column' option on every column except for the 'Action' and 'Focused alarms' columns, so this might be related to the same issue.
Thanks for reporting this problem.
In case you have any new findings that are related, feel free to add these on this post.
Thank you, Michiel, for taking the time to look into this issue. I will try your suggestions. It is not hard to work around especially once you know the issue, but it is good to know that it is an acknowledged issue that will be investigated and addressed
Hi Tom
The issue you described was investigated and fixed pretty quickly. The fix will be included in the following versions:
– 10.1.0.0-CU18 (CU = Cumulative update)
– 10.2.0.0-CU6
– 10.2.9.0
These versions will most likely be available early September.
Having done a bit more experimentation on this I found the following.
Once the Clear alarm column is added, one can still add/remove columns from any other column in the alarm tab UNTIL one right clicks on the Clear alarm column to add/remove a column. After that, one can only add/remove column from the Clear alarm column and none of the other columns in that tab. One has to restart the client to restore that functionality.