Hi Ryan, The easiest way to edit the protected filter would be by setting the 'Edit/Delete protected filters' to enabled in the permissions section for a specific user group (i.e. administrators), however,...

Hi Nils, You should only need a single SMS gateway, which can be located at another location even if only a single source IP is allowed. I assume that your main-failover DMAs use virtual IP addressing...

Hi Amber, You will likely need to create two shape data fields to dynamically populate the drop-down (combo box). The first data field is SetVar and its value should have the following syntax: FilterVariable;[Param:DMAID/ElementID,TableID]...

Hi Manuel, A good starting point to troubleshoot would be to check if the Dashboard server and your DM agent are communicating. You can check the API calls stack ('requests' and 'responses') using Wireshark...

Hi Bruno, SNMP traps can be processed in two ways: directly within the parameter xml (advantage is its simplicity) or you can pass the trap object to a QAction (flexibility). Passing it to a QAction still...

Hi Samson, You could use a combination of the '*' and '?' to create a wildcard expression to specify the alarm range and even the source DMA if needed. The example below selects alarms from all DMAs in...