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Hi, The fix has been deployed, you should be able to create an organization now and make the system cloud connected. Plz let us know if you would still encounter issues. Best Regards
View QuestionHi, I believe this is no longer applicable. In System Display there used to be an icon in the top bar of Element Display , indicating the communication state which could have color red, green and indicated...
View QuestionThere are 2 Driver integrations for Vendor ServiceNow which might contain what you need. I suggest looking into these. ServiceNow ServiceNow ServiceNow Tables
View QuestionHi, There is no specific feature in DataMiner that would prevent "double-polling" since it happens on the device/data source and we are not in control of that. In therefore depends on the implementation...
View QuestionShould be verified but from what I recall it can only work for calls where you provide all data in bulk, meaning it cannot work with option B/D/E. It works with option A, state will indeed be put to deleted...
View QuestionHi, I believe the feature "export elements to .dmimport file" will be more beneficial to you. This method e.g. will allow you to extract trend and alarm data as well. More info can be found here.
View QuestionIf the wrong ID was chosen for both agents for the failover pair, you cannot just keep the elements when you need to make changes to the DMA ID of both of them. I would suggest to take export from the...
View QuestionHi, For an agent to send out email messages it requires a configuration section in DataMiner.xml file as described here: https://docs.dataminer.services/user-guide/Advanced_Functionality/DataMiner_Agents/Configuring_a_DMA/Configuring_outgoing_email.html...
View QuestionHi, the option "time" will show a time duration, did you try the options "date", "datetime" or "timeofday" ? Options are described here.
View QuestionThe package itself appears to be OK, I can install it properly on my DMA. Can you verify the state of the DMA itself, no RTE etc. in the log files? Is there enough free disk space ? Can you obtain the...
View QuestionCan you clarify more what you mean with "the process" ? In general , when a DataMiner system has a failover event, it means the failover agent takes over and all important processes will now be handled...
View Questionconnecting to dataminer.services can be done via a DMZ setup and via a proxy server. In those cases some DXMs need to be on the DMZ or proxy server and not on a DataMiner Agent. An overview is available...
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