Answer
10th September 2026
Hi Lisa, As Jason noted, this problem should be resolved in the latest Generic Ping version. According to version history in Catalog (Generic Ping | Catalog | dataminer.services), version 3.1.2.16 …
10th September 2026
Hi Simon, You could trigger an automation script to start when the Visual Overview gets opened and report the result back to the Visual Overview. Keep in mind that the …
10th September 2026
Hi Juan, As a starting point, please refer to the element migration documentation here. In addition, there are previous Dojo questions that provide more detail on the process here and …
10th September 2026
Hi Lisa, I can reproduce your issue on version 3.1.2.14. I’ve tested it on version 3.1.2.20 (the latest version) and can not reproduce the issue anymore. Are you in a …
9th September 2026
Hi, would it be possible for a cloud connected onPrem System? Running ConnectApp and then any Webservice Call works fine on local DNS but on the could one: ***.on.dataminer.services i …
9th September 2026
Hi Jordy, DMA ID = -1 is the initial value on a fresh install. If it remains on that value, it means registration either never occurred, or failed. The easiest …
9th September 2026
Hi Bautista, The CSV export wizard of the TreeView control currently does not support M:N relations. It expects to follow a straight path down to the leaf table and fails …
8th September 2026
Hi Stephen, engine.Sleep(30000) only pauses that individual script run for 30 seconds. It should not generally block unrelated automation scripts or other threads from running.
8th September 2026
Hi, Note that your dataminer.services user in the cloud, might be different compared to the credentials you have on a specific dataminer agent. Those might be two different users… Bert
8th September 2026
Hi Anderson, Did you try logging in with one of the Web Apps already or with slnetclientTest tool to see if you maybe get more details on the login failure?
8th September 2026
Hello Bauti, Based on the behavior you’ve described here and complemented with the information from Investigate unexplained missing-link errors in Meinberg Lantime Modular API V10, this appears to be a …
8th September 2026
Hi Jain, Can you upload again your screenshots? I created a small mockup to simulate your use case, and I am able to visualize the alarm from the parameter: Block …
7th September 2026
Hi Simon, I performed a small test and all the alarms are displayed as ‘read’ once you press Ctrl+A (you should click at least in one alarm first). Is this …
7th September 2026
Hi Nils, I could reproduce the issue. The Microsoft Platform 6.0.0.19 connector defines a WMI action (id 50030) that has connection 200 defined. (This is the only action that uses …
4th September 2026
Hi Alberto, Thank you for your question. We have implemented BACnet communication in DataMiner connectors before, so we can confirm that BACnet-based integrations are technically feasible and that successful polling …
