Answer
8th September 2026
Hi, Note that your dataminer.services user in the cloud, might be different compared to the credentials you have on a specific dataminer agent. Those might be two different users… Bert
8th September 2026
Hi Anderson, Did you try logging in with one of the Web Apps already or with slnetclientTest tool to see if you maybe get more details on the login failure?
8th September 2026
Hello Bauti, Based on the behavior you’ve described here and complemented with the information from Investigate unexplained missing-link errors in Meinberg Lantime Modular API V10, this appears to be a …
8th September 2026
Hi Jain, Can you upload again your screenshots? I created a small mockup to simulate your use case, and I am able to visualize the alarm from the parameter: Block …
7th September 2026
Hi Simon, I performed a small test and all the alarms are displayed as ‘read’ once you press Ctrl+A (you should click at least in one alarm first). Is this …
7th September 2026
Hi Nils, I could reproduce the issue. The Microsoft Platform 6.0.0.19 connector defines a WMI action (id 50030) that has connection 200 defined. (This is the only action that uses …
4th September 2026
Hi Alberto, Thank you for your question. We have implemented BACnet communication in DataMiner connectors before, so we can confirm that BACnet-based integrations are technically feasible and that successful polling …
4th September 2026
I get the impression that this question has already been answered in the comments. If this is indeed the case, could you select this answer to indicate that the question …
3rd September 2026
Hi Souhail, I believe it is not supported, see Unsupported Capabilities. Hope it helps.
3rd September 2026
Hi Raymond, When opening a view, you will see the element overview. There is a column that indicates the alarm template assigned to each element. You can use the filter …
2nd September 2026
Hi Pedro, I believe what you will need is a couple GQI queries, then a final one to join the element and alarm queries together. Following is what I did …
2nd September 2026
Hi, As far as I know, the Included Rows field in a service template does not support regular expressions or full filter expressions. Regular expressions are only supported for the …
1st September 2026
Hi Sam, This issue is related to a known bug that was addressed via DataMiner release note 43958: General Feature Release 10.6.1 | DataMiner Docs The fix is included in …
31st August 2026
Hi, This is not a feature we support, or intend to support. STaaS really is an “as a service” offering. Introducing manual control options would defeat the purpose of not …
28th August 2026
Hi Rijad, In your code, you did not specify the ‘What = 8'. var request = new SetSecurityInfoMessage(8, configuration.UserName, int.MaxValue, string.Empty) { Sa = new SA(new string[16]), }; request.Sa.Sa[0] = …
