Answer
3rd June 2026
Hi Catarina A dedicated task has been created to track this topic more structurally: SLNet: Protocol metadata cache is not invalidated across client connections (stale ProtocolInfo / ParameterInfo) It focuses …
3rd June 2026
Hi Catarina, You can do this in the Cube Launcher application. Click the cogwheel bottom right => cleanup => Empty protocol cache
2nd June 2026
Hey Carl, To change the name of a DMS in dataminer.services you will need to contact our support team (support@dataminer.services). Be sure to include your organization and the new DMS …
2nd June 2026
Hi Jens, As of today, the reservation instances should have an infinite TTL by default, so they will stay in the system forever. This applies to all other SRM objects …
2nd June 2026
Hi Steve, There is indeed a problem with the option ShowRibbon=true. We have already a task to fix it and the task should be picked up soon.
1st June 2026
Make sure to install the latest version of MediaOps Plan and Live. Once this is done, any script located in the ‘MediaOps/OrchestrationScripts’ folder in the automation module can be selected …
30th May 2026
Hi Sergio, I believe you are looking for the shape data NavigatePage, more info can be found here: Creating a button to navigate to a page of the current Visio …
29th May 2026
Hi Paul, I’m executing exactly the code you shared above, but on my DMA (currently running version 10.6.6) I don’t encounter any issues. The SNMPv3 elements using the credentials library …
29th May 2026
Hi Stefan, I understand your question, and it would be very useful if we could use wildcard expressions when specifying the index of a parameter added to a trend group. …
29th May 2026
Hi Bautista, There are a few reasons why the OnDestroy lifecycle method of a GQI extension instance might get called, usually because the entire query session was closed. If the …
29th May 2026
Hi Miguel, There should indeed be a MediaOps Mediation element for every agent in the cluster. These mediation elements are installed automatically as part of the MediaOps Live application deployment. …
29th May 2026
Hello, Please review the documentation at Installing DataMiner using the DataMiner Installer | DataMiner Docs, which includes a short demonstration video as well as all required instructions and prerequisites for …
29th May 2026
The below should be valid in general, which is why I’m still posting it, to help others. However in your case, something seems off, which is why a support ticket …
28th May 2026
Hi Berman, The orange colour gets applied when the agent is “missing”, meaning that we cannot get the failover configuration from that agent. The screenshot is a bit contradictory as …
28th May 2026
Hi Marco, The AMPP Controller API should be sufficient for communicating with the AMPP platform. If the element is going into timeout, could you please check that the assigned URL …
