Update services from an updated service template

Hi Thomaz After having added the input data field in your service template, exporting the config and completing the config (fill in the data for your new input field) you …

Different IDs when importing a view

Hi Arunkrishna, I don’t think view id’s are kept with a DELT import. Why is it important that the view id’s are the same? View id’s differ from Element and Service …

Restarting an Enhanced Service

Hi Dave, First of all, my question to you would be: why do you want to force restart an enhanced service element? Is there no other way to ‘reload’ items …

Cassandra different port

Hey Emanuele, Cassandra uses TCP port 9042 for client requests by default. Where are you putting the ip:port? Your issue is likely firewall related. 9042 or 9142 (TLS) must be …

Automated Element Export

Hi Nathan, hopefully one of the answers to these two questions can give you some ideas on how to automate this process: Automated export of elements to CSV – DataMiner …

Creating a resource app for hardware devices

Hi Camille, its certainly possible to manage inventory and asset management (IAM) across your estate with DataMiner. As the devices may already be known to DataMiner, element data can be …

Visio Check for ChildElement Name

Element name show conditions will probably not work with the Alias of the element inside a service. What does work however is using alias wildcards instead. If you directly enter …

audible alert configuration: one for all?

Hi Nils, I did a quick test on my local agent to see if I could notice any defect. I have configured a audio alert on my active alarms that …

Mikrotik Router_Time_Out

Hi Davor, This is something to investigate so hard for me to give a straight answer but here are some pointers already: This table is a rather large table (67 …

DataMiner Backup main and failover Agent

Hi Stacey. In essence, the online agent will be the one taking the backups, so when the DMA switches, the agent that takes the backup will change as well. DataMiner …