Answer
27th March 2026
Hi Jürgen, From what I can tell, you are using service templates to create services and want to exclude “not acknowledged” alarms. Unfortunately, that is not possible, as mentioned here: …
27th March 2026
Hi Chris, The Cassandra driver does not allow switching between DataCenters during active operation. In this scenario Cassandra expects the calling software, DataMiner in this case, to be co-housed with …
27th March 2026
Hi Micah, Without delving much into this, you can try running C:\Skyline DataMiner\Tools\ConfigureIIS.bat as Administrator to see if it helps. You can find more information here.
27th March 2026
Hi RiverSilica Technologies, Can you check the contents of C:\Skyline DataMiner\Security.xml? In that file you should find the list of users who are allowed to log in and the groups …
27th March 2026
Hi Philip, This incorrect behavior looks to be caused by a software issue, could you create a ticket with our tech support so we can further investigate the root cause.
27th March 2026
Hi, It is normal for the cloud sessions to expire if the system has been down for a period of time (multiple days). This can be easily solved by following …
27th March 2026
I am attaching the last logs from my SLdataminer.txt and the client test results. 2026/03/27 14:13:18.375|SLDataMiner|8800|24604|CServiceModule::RunFunc|CRU|0|Notified SLWatchDog that the startup has completed. 2026/03/27 14:13:46.801|SLDataMiner|8800|13792|CDataMiner::GetInfoFunc|INF|-1|Unsuccessful connection attempt from ashok. This user …
27th March 2026
Hi Juan, Here is an example of deleting DOM instances filtered by definition and state. Note that there is a limit of 100, so you can use a batching method …
27th March 2026
Hi RiverSilica Technologies, As explained in the docs, normally you are automatically added to the Administrator group by the installation wizard, giving you all Administrator rights in DataMiner. Typically I …
27th March 2026
Hi Juan, There’s a solid documentation page that addresses Processing multiple DomInstances – examples | DataMiner Docs. Feel free to take a look. There’s a specific section as well related …
27th March 2026
Hi Daniel, There was a similar question here: Visio Show/Hide: check if parameter exists? – DataMiner Dojo. I think the answer I provided over there also applies here in this …
27th March 2026
Hi Maximiliano A DomHelper object can be created in a QAction like this: DomHelper domHelper = new DomHelper(protocol.SLNet.SendMessages, “myDomModuleID”); With protocol being the SLProtocol object. The DomHelper class is available …
27th March 2026
Hi Olivier, I get the impression that this question has already been answered in the comments. If this is indeed the case, could you select this answer to indicate that …
26th March 2026
Hi Daniel, A possible option could be passing the protocol name as input data. Then, you could set a service property with this information. In the Visio file, you could …
26th March 2026
Hello Gerwin, Currently this isn’t supported, the only available virtual function connections supported are the ones that are reflected and mapped onto the main element/connector. If you feel like this …
