Answer
14th September 2025
Hi Nick, The behavior that you described is expected. When you include only a set of parameters of the element, the shape will display the alarm state of the parameters …
12th September 2025
You can use the ParameterExposers (part of Skyline.DataMiner.Net.Profiles namespace) like so: ProfileHelper.ProfileParameters.Read(ParameterExposers.Name.Equal(“YourNameHere”));
12th September 2025
Hi Roger, The default log level 0 does not mean that nothing is written to the logs. Rather, it indicates that more specific and detailed information is suppressed. I agree …
12th September 2025
Hi Alberto, My understanding is that whenever the trended parameter changes to one of its exception values (e.g., N/A, -999, 0xFFFF, etc., as defined in the protocol), this change is …
12th September 2025
Hi, That depends on what the use case is, as this is not really clear at this moment. On one side there is mentioned “Get parameters of many elements by …
12th September 2025
Hi Caio, It is possible to switch your “subscription mode” license into a perpetual or demo license. Please find the procedures below: Switching from subscription mode to a perpetual license …
12th September 2025
Hi, Typically this error occurs when your systems’ time is out of sync with the time used by the authentication servers. You can check if your time is in sync …
11th September 2025
We also saw this error with upgrading from 10.5 CU0 to 10.5 CU5 which the solution mentioned by Laurens also fixed.
11th September 2025
Found the issue. For those who might have the same problem: Windows event viewer, Application log showed the exception that Skyline.DataMiner.Web.Global could not be loaded. This issue was happening because …
11th September 2025
Hi Laurens, There are a few things you can check: Open the devtools and check for console errors & failed network requests. Check the WebAPI logs at C:\Skyline DataMiner\Logging\Web. If …
11th September 2025
Hi Kévin, The MessageHandler for the GQI DxM makes use of a task queue and a thread pool to handle incoming messages from WebAPI (user requests). MaxConcurrentRequests sets the size …
11th September 2025
Hi Alexandre, This can be done using the internal MaskLinkedDMAObjectRefTreesThroughTopology SLNet call. I don’t have a detailed code example, but this should help you on your way: MaskLinkedDMAObjectRefTreesThroughTopology(maskInfo, “SystemType”, “SystemName”) …
11th September 2025
Hi Daniel, If you would like to show a pop-up and let the user interact with it, the approach with an interactive script and the ‘FindInteractiveClient’ that Ive suggests would …
11th September 2025
I’m not a 100% aware of exact numbers, but negative rates have been added as an option in the Rates nuget as a result of multiple cases where devices can …
11th September 2025
Hi Kaio, Can you have a look at the streamviewer (more details here) and the element log file (more details here) and share if there are any errors reported there?
