Teams chat account linking – sign in error
15th September 2025
Turned out the issue was SSO only being configured on some servers instead of all of them. A note has been added at the bottom of the page in the …
Dataminer API Local Query without credencial
15th September 2025
Hi Juan, (Almost) all endpoints in the WebAPIs require that a connection is first made with valid user credentials. This is because the security in DataMiner is group-based, each user …
Show Element Alarm Color for Masked Element in Service Visio
14th September 2025
Hi Nick, The behavior that you described is expected. When you include only a set of parameters of the element, the shape will display the alarm state of the parameters …
ProfileHelper – Getting profile parameter by name
12th September 2025
You can use the ParameterExposers (part of Skyline.DataMiner.Net.Profiles namespace) like so: ProfileHelper.ProfileParameters.Read(ParameterExposers.Name.Equal(“YourNameHere”));
Understanding DataMiner log levels
12th September 2025
Hi Roger, The default log level 0 does not mean that nothing is written to the logs. Rather, it indicates that more specific and detailed information is suppressed. I agree …
Default Trend behaviour: N/A or Exception Values -VS- TimeOut Gaps
12th September 2025
Hi Alberto, My understanding is that whenever the trended parameter changes to one of its exception values (e.g., N/A, -999, 0xFFFF, etc., as defined in the protocol), this change is …
Best Practice to multi ip Polling
12th September 2025
Hi, That depends on what the use case is, as this is not really clear at this moment. On one side there is mentioned “Get parameters of many elements by …
Community Edition – can I switch from DaaS to Self-Managed?
12th September 2025
Hi Caio, It is possible to switch your “subscription mode” license into a perpetual or demo license. Please find the procedures below: Switching from subscription mode to a perpetual license …
Shared Dashboard access issue
12th September 2025
Hi, Typically this error occurs when your systems’ time is out of sync with the time used by the authentication servers. You can check if your time is in sync …
How to solve unknown error status 500
11th September 2025
We also saw this error with upgrading from 10.5 CU0 to 10.5 CU5 which the solution mentioned by Laurens also fixed.
How to solve unknown error status 500
11th September 2025
Found the issue. For those who might have the same problem: Windows event viewer, Application log showed the exception that Skyline.DataMiner.Web.Global could not be loaded. This issue was happening because …
How to solve unknown error status 500
11th September 2025
Hi Laurens, There are a few things you can check: Open the devtools and check for console errors & failed network requests. Check the WebAPI logs at C:\Skyline DataMiner\Logging\Web. If …
Clarification on MessageHandlerOptions parameters in GQI DxM settings
11th September 2025
Hi Kévin, The MessageHandler for the GQI DxM makes use of a task queue and a thread pool to handle incoming messages from WebAPI (user requests). MaxConcurrentRequests sets the size …
Masking future alarms for a specified EPM object from an Automation script
11th September 2025
Hi Alexandre, This can be done using the internal MaskLinkedDMAObjectRefTreesThroughTopology SLNet call. I don’t have a detailed code example, but this should help you on your way: MaskLinkedDMAObjectRefTreesThroughTopology(maskInfo, “SystemType”, “SystemName”) …
Show a popup/toast inside a Cube View from a correlation-triggered Automation?
11th September 2025
Hi Daniel, If you would like to show a pop-up and let the user interact with it, the approach with an interactive script and the ‘FindInteractiveClient’ that Ive suggests would …