Failing to update Visio shape

Hi Mariana, it could happen that for some reason the connection between DataMiner Cube and Microsoft Visio is broken. Therefore, it might be good to close Visio and re-open again …

DataMiner Community Edition infraestructure

Hi Fernando, Let’s first evaluate which license type would be the best fit in your situation. Please note that a community edition license has some limitations: only for a standalone …

Ideal values for ClearableAlarmStormProtection

Hi Joaquim, Simple answer: it depends on the capabilities of the system and database versus the number of trees a user wants to maintain and the specific implementation. More in-depth: …

Is it possible to Alarm on a Service Property?

Hi Amber, You will need to make your service an Enhanced Service, on which you can apply alarm templates (as you would do for elements). The Skyline Service Definition Basic …

Cassandra node sizing and Open Search

Hi Isabel, Looking at the data you provided, it looks like 3 servers for Cassandra and OpenSearch should be sufficient. Today you are able to run on 3 Cassandra nodes, …

Moving a DataMiner agent to a new AD domain

Hi Alexander, DataMiner itself normally doesn’t really use or rely on the domain. So, if you switch the OS to another domain, I cannot really think of any impact this …

Regarding the Dashboard QUERIES

Hi Zheng, At the moment, not all query data sources and operators allow for (full) real-time updates in the Web apps. You can find a detailed list of what is …

IDP install error for package 1.5.3

Hi Randy, From the exception stack trace, it appears that the Setup Wizard of IDP is failing, however, there is not enough information to draw any further conclusions. Was there …

Empty Report-Dashboard list

Hi Manuel, I believe this happens if Cube can’t access the web API of the DMA you’re connecting to. If this is the case, I also don’t expect you to …

IAS – Detect Client TimeZone

Hi Bautista It is possible to get the time zone or its offset in a IAS when a user selects a date and time in a time and calendar component. …