Where are alarm logs saved.

I am currently dealing with an issue with a dataminer element that displayed an alarm but automatically disappeared and is not visible in the alarm console. Does anyone know where …

Get active alarms for element inside service

Hi Team, I would want to get all the active alarms for an element under a service using adhoc GQI. var requestMsg = new GetActiveAlarmsMessage(){ElementID = elementId}; I tried the …

Service data pages in Monitoring app

Hi Dojo, I’ve noticed that the data pages under the services are not shown in the Monitoring app as they are in Cube. I observe this issue across all our …

OB Equipment monitoring

Hi, We are looking to create an app like the one below for broadcast equipment to be used on OBs. I believe the app below was created in node red. …

Creating a resource app for hardware devices

Hello, currently at Sky we use a excel to document hardware that we currently use in our MCR. Would there be an app that we could use to poll information …

Troubleshooting steps for RTEs on SLDMS.exe

Hi Dojo, Are there any recommended troubleshooting steps that can be operated when the following error type is shown in console? Besides, when/if the condition clears, would the RTE auto-clear …

SNMP Polling manager status per group

Hi, In an SNMP driver there is a polling manager table that triggers regular SNMP poll groups. Due to a bad connection from a customer, some poll groups can fail …