Shortcut for “read all” in alarmtable

7th September 2026

Hi Simon, I performed a small test and all the alarms are displayed as ‘read’ once you press Ctrl+A (you should click at least in one alarm first). Is this …

BACnet integration for DataMiner

4th September 2026

Hi Alberto, Thank you for your question. We have implemented BACnet communication in DataMiner connectors before, so we can confirm that BACnet-based integrations are technically feasible and that successful polling …

Generic Ping

3rd September 2026

Hi Raymond, When opening a view, you will see the element overview. There is a column that indicates the alarm template assigned to each element. You can use the filter …

STaaS – Manual backup

31st August 2026

Hi, This is not a feature we support, or intend to support. STaaS really is an “as a service” offering. Introducing manual control options would defeat the purpose of not …

Creating user/user groups from install script

28th August 2026

Hi Rijad, In your code, you did not specify the ‘What = 8'. var request = new SetSecurityInfoMessage(8, configuration.UserName, int.MaxValue, string.Empty) { Sa = new SA(new string[16]), }; request.Sa.Sa[0] = …

How to filter data based on the user in GQI?

28th August 2026

I found an easier way to get the current logged-in user in a GQI: var securityInfoMessage = new GetInfoMessage { Type = InfoType.SecurityInfo }; var userInfoResponse = connection.HandleSingleResponseMessage(securityInfoMessage) as GetUserInfoResponseMessage; …

Alarm Activation triggers an email

27th August 2026

Hi Ryan, This can be configured by setting up an alarm filter and enabling email notifications for a specific user or group. The following documentation provides the required steps: https://docs.dataminer.services/dataminer/Administrator_guide/Security/Basic_security_configuration/Configuring_user_notifications.html?q=notification …