DOM Module import
15th July 2026
Hello Daniel, importing a DOM module on a DMS should be done from one agent. Everything related to DOM gets stored in the indexing database, which should be available to …
Alarm colour not populated for baseline alarming
15th July 2026
Hi Lisa, I believe this is the expected behavior when a baseline is configured in the alarm template, but insufficient time has passed for the configured time window to be …
Updating Element Colour Based on Alarm Severity
15th July 2026
Hi Gourav, Without looking in more detail at the Visio drawing and the shape data, it is difficult to determine why the color of the “Exciter A” shape is not …
Finding Users with Dashboard Edit Permissions
15th July 2026
Hi Nejra, The most straightforward way to map the group ID from the Dashboard Security configuration to the corresponding DataMiner user group and its users is by sending a GetInfoMessage with the Type set …
[LCA – Table] – Enforce sorting/grouping for all users
14th July 2026
Hi Catarina, There is no way to disable the sorting and grouping functionality of the table component. A user will always be able to sort, group & filter the table …
CloudGateway .NET 10
14th July 2026
Hi Stefan, There are no specific requirements about the exact versions of the .NET 10 hosting bundles. All DataMiner components requiring .NET 10 should work with any version of the …
How to use the community of the element in Automation Scripts
13th July 2026
Hi Romain, Yes, this is possible, but not via dummy.ElementInfo.SnmpReadCommunityString / SnmpWriteCommunityString (those often come back empty). For Automation scripts, the reliable approach is to read the SNMP credentials from the element port configuration (ElementPortInfo) …
Failover Agents: adding a “shared-hostname” failover pair where VIPs are in use
13th July 2026
It is indeed not supported to mix VIP and hostname failover pairs in the same cluster. The main & stand-by DMA don’t need to be on a /24 subnet specifically, …
Best Web Service Method for Retrieving 60-Minute Averaged Trend Data for Table Parameters
13th July 2026
If performance is of the essence, I would probably recommend GetTrendDataForParameter. This returns the SLNet raw response and does no custom parsing inside the webapi. You have no option to …
Service Template – Unable to find the element
10th July 2026
Part of the explanation here will be that the dash being used in the element name (–) is an en-dash, which translates to 3 bytes in UTF-8 encoding. In your …
Sharing DataMiner dashboard in internal website using IFrame
10th July 2026
Hi Guy, Why the cloud share can’t be iframed: Opening the cloud-share link redirects to DataMiner’s login provider, dataminerservices.b2clogin.com (Microsoft Azure AD B2C). That Microsoft-hosted page returns X-Frame-Options: deny, so browsers refuse to render …
SLNet Client Test Tool – QAction Monitoring
10th July 2026
Hi, The following steps should result in some output being shown: Configure the setting to collect the metrics for a specific element e.g. QACTIONMETRICS_ELEMENT_346:450 and press Apply. The MaintenanceSettings.xml file …
Automation Script to open a URL on browser
10th July 2026
Hi Ramesh, make sure that the ‘NoConfirmation’ option is set in the Hyperlink.xml for that hyperlink, otherwise the pop-up will be shown as you mentioned. When I trigger such an …
Make a connector Swarming compatible
10th July 2026
This driver appears to be interfacing directly with SLDataMiner to create an alarm event. Most likely this will be called as protocol.NotifyDataMiner or as SetDataMinerInfoMessage over SLNet Before: Type: (int) …
Automation Script to open a URL on browser
9th July 2026
Yes after clicking the checkbox it does work and this pop up doesn’t appear. But it also open’s the automation script execution popup screen behind it. I don’t want the …