Installation Getting Stuck at Starting Dataminer to generate the license file
31st March 2026
Hello together, have you found a solution for the problem? I’m asking because we ran in the exact same error. Thank you!
DataMiner Cube freeze on startup
30th March 2026
Hi Roger, In a case where a given DMA does not have access to the Internet, it might not be possible to validate the certificate. In that situation you would …
Dependency issues in Skyline.DataMiner.Utils.SecureCoding.Analyzers 2.2.2
30th March 2026
Hi Shawn, Thank you for reporting this issue. I’d like to inform that a new version (2.2.3) has been released. In this update, Roslyn has been downgraded to version 4.14.0, …
I am no longer able to sign in to DIS with my account
30th March 2026
Hi Kévin, In DIS 3.1.20 (RN 44805), a change was done to fix an issue regarding a blank login window. However, your stack trace seems different than the one the …
Can’t publish script after upgrading to Visual Studio 2026 and DIS 3.1.21
30th March 2026
Hi Kévin, Adding a new project via File > New Project… will create a new Automation script project that uses the DataMiner SDK. This is a new type of project …
Ticketing – Standard Solution (Catalog)
27th March 2026
We would like to inform you that we have identified the root cause of the issue. During our investigation, we attempted to review the release notes; however, all available links …
Adding a filter for alarm not acknowledged to children filter
27th March 2026
Hi Jürgen, From what I can tell, you are using service templates to create services and want to exclude “not acknowledged” alarms. Unfortunately, that is not possible, as mentioned here: …
Cassandra, consistencylevels and replication
27th March 2026
Hi Chris, The Cassandra driver does not allow switching between DataCenters during active operation. In this scenario Cassandra expects the calling software, DataMiner in this case, to be co-housed with …
Issue Loading Logs on DataMiner Cube on New System
27th March 2026
Hi Micah, Without delving much into this, you can try running C:\Skyline DataMiner\Tools\ConfigureIIS.bat as Administrator to see if it helps. You can find more information here.
Not able to login Into Cube : This user is not known in the Dataminer system
27th March 2026
Hi RiverSilica Technologies, Can you check the contents of C:\Skyline DataMiner\Security.xml? In that file you should find the list of users who are allowed to log in and the groups …
ChildrenFilter shared alarm filter with Visual Overview session variable
27th March 2026
Hi Philip, This incorrect behavior looks to be caused by a software issue, could you create a ticket with our tech support so we can further investigate the root cause.
self-hosted community dataminer not working (manually renew the cloud session?)
27th March 2026
Hi, It is normal for the cloud sessions to expire if the system has been down for a period of time (multiple days). This can be easily solved by following …
Not able to login Into Cube : This user is not known in the Dataminer system
27th March 2026
I am attaching the last logs from my SLdataminer.txt and the client test results. 2026/03/27 14:13:18.375|SLDataMiner|8800|24604|CServiceModule::RunFunc|CRU|0|Notified SLWatchDog that the startup has completed. 2026/03/27 14:13:46.801|SLDataMiner|8800|13792|CDataMiner::GetInfoFunc|INF|-1|Unsuccessful connection attempt from ashok. This user …
best Practice to delete DOM instance
27th March 2026
Hi Juan, Here is an example of deleting DOM instances filtered by definition and state. Note that there is a limit of 100, so you can use a batching method …
Not able to login Into Cube : This user is not known in the Dataminer system
27th March 2026
Hi RiverSilica Technologies, As explained in the docs, normally you are automatically added to the Administrator group by the installation wizard, giving you all Administrator rights in DataMiner. Typically I …