Failover server down for a long time
10th August 2026
Hi Roger, What we know about starting the offline agent (i.e. in offline mode), is to give it time to synchronize (this could take a while). If you start the …
Failover server down for a long time
10th August 2026
Hi, It depends a bit on what you mean by self-hosted Cassandra/OpenSearch. If you’re using dedicated clustered storage (shared Cassandra and OpenSearch clusters), then the database synchronization is handled by …
DMS communication problem between agents
7th August 2026
Hi all, Just to provide a final update: the issue was resolved by adding both connections via “Edit Connection Uris” in the Advanced menu of the SLNetClientTest tool. Thank you …
Correlating against a large number of alarms within a 24h window
7th August 2026
Hi Jordy and Henri, Two different things to separate here: what ends up in the correlated alarm, and what the rule does under high event volume. The correlated alarm itself …
Cube loading speed decrease (eventually partly becoming unresponsive)
7th August 2026
Hi Nils, Thanks for raising this. What you describe is generally expected when a DMA environment keeps growing over time (more services, elements, alarms, events, and overall load): Cube has …
Dashboard – Displaying Trenddata
5th August 2026
Hi Thomas, Can you double check if the soft-launch option `GenericInterface` is enabled in your DMA?. After enabling this option, you should be able to see the extra data sources …
Retrieving data from named table columns in GQI
5th August 2026
There is a Ad Hoc Data Source that was created for this exact use-case. It’s running in production for all of our QAOps platform. https://catalog.dataminer.services/details/1e37d8ab-3f41-480e-9b0b-804b2932d312 I suggest using that, it …
Module DataSources – HTTP Error 404 (resource does not have a handler associated)
5th August 2026
Hi community, I found the root cause and resolved it. URL Rewrite and ARR were installed, and both generated web.config files were correct. However, ARR’s server-level proxy was disabled. DataMiner’s …
Any solution to monitor DNS resolving of STaaS domain names?
5th August 2026
Hi Nils, I can’t think of any already existing integration, but others feel free to correct me. I quickly tested it and you can use the Generic Ping connector from …
Exposing DataMiner Dashboards Without SAML (Alternative Authentication Approach)
4th August 2026
Thanks everyone for the input. Following further investigation, the authentication approach described above is not supported in the current version of DataMiner. We’ll continue the discussion offline. Thanks!
Asset Manager : Asset class – Manufacturer
3rd August 2026
Hi Wale, To do that, you’ll need to have MediaOps. A manufacturer is essentially an organization, so you can update the list of available manufacturers by managing the organizations in …
Appear X20 – SRT Output redundancy group
31st July 2026
Hi Daniel, The Appear API allows retrieving extra status data for IP and SRT Outputs, including the redundancy settings and which source is currently active in the outgoing TS. The …
DIS Validator Result Details popup not available.
31st July 2026
Hi Sam To get the details of a specific issue, please click the Code of the issue, marked in blue (2.4.1 or 2.46.5 in your screenshot). This will bring you …
DIS Validator Result Details popup not available.
31st July 2026
Hi Sam, The Show Details… link has been replaced with a hyperlink to online documentation regarding the validator checks (See Release Notes 3.1.6, item DIS Validator tool window now links …
Visio Show if Service Name contains
30th July 2026
Hi Ryan, If you mention “service name”, do you mean a DataMiner Service? So if the name of your DataMiner Service contains “enc”, a visio shape should show? That should …