Answer
13th August 2026
Hi Bina, 1. Via the Generic Ping connector: no. The connector has no cross-cycle timing logic. Each polling cycle it calculates Cycle Packet Loss (PID 1028) per row and the …
13th August 2026
Hi Bina, There is no hardcoded maximum number of endpoints in the Generic Ping protocol – the ping table does not enforce a row limit. That said, the practical limit …
12th August 2026
Hi Daniel, Those SRT Output Status parameters are not implemented in the current version of the Ateme Titan Edge connector. But these metrics can be integrated in DataMiner. You can …
12th August 2026
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } GetActiveAlarmsMessage seem to be the good response …
12th August 2026
Hi Steve, When using STaaS the same behaviour will occur as it would when losing the connectivity to an on-prem database. The system will go into offload mode and will …
11th August 2026
This was handled via email, and the root cause was related to the DB.xml not being correctly configured to use the proxy
10th August 2026
Hi Maria, If you add a shape to display the variable SelSat_Sat, this will let you know the pick list variable is getting set correctly. Then if you see a …
10th August 2026
Maybe i should clarify my question about the backup (offline mode) server communicating with Cassandra: Does an agent that currently have the role as backup (offline mode) ever communicate with …
10th August 2026
Hi Roger, What we know about starting the offline agent (i.e. in offline mode), is to give it time to synchronize (this could take a while). If you start the …
10th August 2026
Hi, It depends a bit on what you mean by self-hosted Cassandra/OpenSearch. If you’re using dedicated clustered storage (shared Cassandra and OpenSearch clusters), then the database synchronization is handled by …
7th August 2026
Hi all, Just to provide a final update: the issue was resolved by adding both connections via “Edit Connection Uris” in the Advanced menu of the SLNetClientTest tool. Thank you …
7th August 2026
Hi Jordy and Henri, Two different things to separate here: what ends up in the correlated alarm, and what the rule does under high event volume. The correlated alarm itself …
7th August 2026
Hi Nils, Thanks for raising this. What you describe is generally expected when a DMA environment keeps growing over time (more services, elements, alarms, events, and overall load): Cube has …
5th August 2026
Hi Thomas, Can you double check if the soft-launch option `GenericInterface` is enabled in your DMA?. After enabling this option, you should be able to see the extra data sources …
5th August 2026
There is a Ad Hoc Data Source that was created for this exact use-case. It’s running in production for all of our QAOps platform. https://catalog.dataminer.services/details/1e37d8ab-3f41-480e-9b0b-804b2932d312 I suggest using that, it …
