Answer
16th March 2026
Hi Rachel, Unfortunately, the Rate thresholds option in the alarm template – just as the name suggests – does not take the polling period into account. It only evaluates the …
16th March 2026
Hi Catarina, Correct – elements that are referenced in a redundancy group, whether as primary/backup or as part of the switching detection conditions, cannot have their protocol version changed directly. …
16th March 2026
Hi Stefan, Connector behaviorThe IP configuration mentioned in the documentation appears to refer specifically to the polling IP configured in the element’s connection settings. In practice, the connector communicates with …
16th March 2026
Hi, I do not know if for Visio it is related to the same setting as the one for the Alarm Console, but in DataMiner Cube, you could try by …
16th March 2026
Hi, This indeed seems to be a software issue that can be reproduced with DataMiner Cube when enabling “drag and drop editing” and dragging the view to the root view. …
13th March 2026
Hi Robin, You could link a shape to a specific view using the shape data `View` (see Linking a shape to a view) Hope it helps.
13th March 2026
Hi Mathew, Is it required for your use case to use a grid component? Is it not an option to use state/gauge components? For example, have a look at the …
13th March 2026
Worked with tech support and this was resolved by a restart of the SLASPConnection.
13th March 2026
Hi Cedric, Yes, that is possible with a limitation. First of all, I assume you talk about DataMiner Systems. If you have a DataMiner System (=cluster) with multiple DataMiner Agents …
13th March 2026
Hi Cedric, First of all, I assume that your two DataMiner Agents are not configured as one cluster (one SMS gateway for one cluster with multiple DataMiner Agents works fine). …
13th March 2026
Dear, hoppla, I stumble again this request. Yes, I could temporarily block incoming port 25 (SMTP) on server.But client (Dataminer) may retry its mail sendings (for how long)? And If …
13th March 2026
Hi Alija, The issue was caused because of how dropdown options were loaded in the viewport only, causing the ones outside of the viewport incorrectly getting marked as invalid. This …
13th March 2026
Hi Yuki, There are two ways you can approach this: The first is by using the BackgroundColor shape data and the [Element Name] placeholder. It is then needed to do …
13th March 2026
Hi For SASL authentication, Kafka supports mechanisms such as GSSAPI, PLAIN, SCRAM-SHA-256, SCRAM-SHA-512, and OAUTHBEARER. In the current connector version, SASL authentication uses the PLAIN mechanism with username and password. …
12th March 2026
Hi Juan, Yes, it is possible to use self-signed certificate when setting up HTTPS. However, it’s recommended to use a TLS certificate obtained through a Certificate Authority or local CA. …
