Answer
8th September 2026
Hello Bauti, Based on the behavior you’ve described here and complemented with the information from Investigate unexplained missing-link errors in Meinberg Lantime Modular API V10, this appears to be a …
8th September 2026
Hi Jain, Can you upload again your screenshots? I created a small mockup to simulate your use case, and I am able to visualize the alarm from the parameter: Block …
7th September 2026
Hi Simon, I performed a small test and all the alarms are displayed as ‘read’ once you press Ctrl+A (you should click at least in one alarm first). Is this …
7th September 2026
Hi Nils, I could reproduce the issue. The Microsoft Platform 6.0.0.19 connector defines a WMI action (id 50030) that has connection 200 defined. (This is the only action that uses …
4th September 2026
Hi Alberto, Thank you for your question. We have implemented BACnet communication in DataMiner connectors before, so we can confirm that BACnet-based integrations are technically feasible and that successful polling …
4th September 2026
I get the impression that this question has already been answered in the comments. If this is indeed the case, could you select this answer to indicate that the question …
3rd September 2026
Hi Souhail, I believe it is not supported, see Unsupported Capabilities. Hope it helps.
3rd September 2026
Hi Raymond, When opening a view, you will see the element overview. There is a column that indicates the alarm template assigned to each element. You can use the filter …
2nd September 2026
Hi Pedro, I believe what you will need is a couple GQI queries, then a final one to join the element and alarm queries together. Following is what I did …
2nd September 2026
Hi, As far as I know, the Included Rows field in a service template does not support regular expressions or full filter expressions. Regular expressions are only supported for the …
1st September 2026
Hi Sam, This issue is related to a known bug that was addressed via DataMiner release note 43958: General Feature Release 10.6.1 | DataMiner Docs The fix is included in …
31st August 2026
Hi, This is not a feature we support, or intend to support. STaaS really is an “as a service” offering. Introducing manual control options would defeat the purpose of not …
28th August 2026
Hi Rijad, In your code, you did not specify the ‘What = 8'. var request = new SetSecurityInfoMessage(8, configuration.UserName, int.MaxValue, string.Empty) { Sa = new SA(new string[16]), }; request.Sa.Sa[0] = …
28th August 2026
I found an easier way to get the current logged-in user in a GQI: var securityInfoMessage = new GetInfoMessage { Type = InfoType.SecurityInfo }; var userInfoResponse = connection.HandleSingleResponseMessage(securityInfoMessage) as GetUserInfoResponseMessage; …
27th August 2026
Hi Ryan, This can be configured by setting up an alarm filter and enabling email notifications for a specific user or group. The following documentation provides the required steps: https://docs.dataminer.services/dataminer/Administrator_guide/Security/Basic_security_configuration/Configuring_user_notifications.html?q=notification …
