What could cause following error?
Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 19th December 2022
Some troubleshooting options:
- Inspect the Cube Launcher logfiles for more details. As the error message mentions the correct Cube version I would expect it was able to access the VersionInfo.ashx endpoint but failed to download the Cube.zip file.
- Verify if the Cube file can be downloaded with a browser:
https://training4.skyline.be/DataMinerCubeStandAlone/Cube.zip - Verify if there are proxy settings active on the computer:
System proxy:netsh winhttp show proxy
User proxy:
reg query "HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings" /f Proxy
- Verify if there is any type of antivirus/firewall enabled on the computer that may block file downloads.
Jeroen Geldhof [SLC] [DevOps Enabler] Selected answer as best 19th December 2022