Negative Numbers in Alarm Console – what’s the correct interpretation?

Solved859 viewsadl2099 alarm count protocol thread RTE
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Hello Dojo,

Some negative numbers are shown in the alarm counts session of the Alarm Console: what's the correct interpretation for these, please?

With reference to
1) When is a negative Timeout count expected in the alarm count at the bottom of the alarm console? Could it be the outcome of any alarm suppression / alarm correlations?

2) What it means to have a +1  or +2 Pending RTE?
What's the meaning of the "+-1" in this context?

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
Alberto De Luca [DevOps Enabler] commented

PS: found in DataMiner release 10.2.4.0-11608

1 Answer

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1.68K 3 Comments

Hi Alberto,

In the alarmcounts for the alarmconsole you should never see a negative number. The negative number could indeed result from correlation or alarm suppression.

The "-1 pending" seems an issue as well at first sight. I would suggest to get in touch with your Skyline representative so we can investigate what goes wrong on your DMS.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 11th July 2023
Alberto De Luca [DevOps Enabler] commented

Thanks for your feedback, Michaël
Will log a case on the collaboration portal.

But rather than for the specific RTE issue, my curiosity is also around the “+-1” pending message: … is it “zero” pending in the end? Or should it be just an integer number?

This is what is a bit unclear on our end
Michaël Pincket [SLC] [DevOps Enabler] commented

Hi Alberto,

It should be an integer number.
Alberto De Luca [DevOps Enabler] commented

Thanks Michaël – I’ve added 190361 so that the assigned squad can further look into it.