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Have element timeout event trigger a critical alarm for the element?

Solved2.34K views16th November 2021alarm severity Correlation rule
3
Jeff Douglass860 12th November 2021 0 Comments

Is there a way to have an element go RED and trigger a Critical alarm for the element in timeout?

Thanks

Jeff Douglass Answered question 16th November 2021

3 Answers

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Bert Vandenberghe [SLC] [DevOps Enabler]8.14K Posted 13th November 2021 0 Comments

Hi Jeff,

Next to using correlation, you can also simply activate monitoring of the general parameter ‘[Element alarm state]’, and generate a critical alarm if that parameter indicates ‘Timeout’.

See here below for an example together with the alarm template. Make sure to select ‘All parameters (protocol + general)’ in the upper right-hand corner of the alarm template editor to see those general parameters.

Ben Vandenberghe [SLC] [DevOps Enabler] Selected answer as best 13th November 2021
1
Gelber Mahecha [SLC] [DevOps Enabler]1.62K Posted 12th November 2021 0 Comments

Hi Jeff,

You can use a correlation rule filtering the alarms by severity equals to TimeOut and then creating a new alarm with the critical level.

As a result, if the element goes into a timeout, the rule will create a new correlated critical alarm, and the element will show a red color.

Gelber Mahecha [SLC] [DevOps Enabler] Answered question 12th November 2021
0
Jeff Douglass860 Posted 16th November 2021 0 Comments

Thank you all for the assistance. I will give these options a try.

Jeff Douglass Answered question 16th November 2021
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