DOCOMO PACIFIC, Guam’s total telecom and entertainment services provider, has extended its existing DataMiner deployment.
DOCOMO PACIFIC’s extended DataMiner operation now also includes the management of its distribution network, leveraging the powerful Experience & Performance Management (EPM) solution. The project consisted of building a digital twin of the service delivery setup, which provides unprecedented observability of customer experience metrics.
Want to know more about DataMiner Experience & Performance Management (EPM)? Take a look at this video exploring the basics of DataMiner EPM.
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“We were impressed by the efficiency of the Skyline team and their ability to seamlessly integrate the solution into our ecosystem to better serve our customers,“ said Roderick Boss, CEO at DOCOMO PACIFIC.
The record speed and accuracy of this project implementation was only possible thanks to a solid Agile Partnership, backed by strong project management, a precise application of Agile principles, and a deep understanding of the underlying technologies involved.
Interested to know more about Agility and how it can empower your media operation’s Digital Transformation? Watch this webinar session about Agility as the key to success or visit our Agile Webspace.
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You can read the full article on the strengthened partnership between DOCOMO PACIFIC and Skyline Communications on the Skyline website.