Dear Dojo,
I would like to create a dashboard (table) that provides an overview of these services for which an enhanced service parameter has a certain value. I can do that perfectly with a query using the standard "Get parameters for elements where" data source where I put the protocol to the Enhanced Service Protocol and where I filter on the enhanced service parameter as needed. That gives me the data that I am looking for including the Element ID of the Enhanced Service Element. What I am missing is the name of the corresponding DataMiner service which is key to have a meaningful Overview.
What we typically do in this case is to join the data with another query (Get Elements) by using the common Element ID to join the name of the corresponding element but this doesn't work.
I have tried a separate Get Elements query and filtered manually on the enhanced service element ID but that doesn't return any data. With a regular element ID this works well. So it looks like Get Elements does not work with enhanced service elements unfortunately. Can somebody confirm this?
Is there another way to reach the goal and include the name of the corresponding Dataminer Service without having to rely on an ad-hoc data source?
Thanks a lot!
Hi Koen,
Two possible solutions are:
1. Add PID 1 to your enhanced service protocol, as this will get filled in with the service name. (details)
2. Use a custom ad-hoc data source to retrieve the enhanced service ids.
Hi Koen,
We can confirm that the service elements are not included. This decision was originally made because users cannot see that these enhanced services are hosting elements under the hood. As a result, counting the elements would yield different numbers than what is visible in Cube.
It’s great to see that Ive has found a solid workaround by adding PID 1 to your enhanced service protocol.