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NT_SUBSCRIBE_CLIENT by SLNet with error. Unable to find Hosting Agent

Solved923 views18th July 2024NT_SUBSCRIBE_CLIENT SLNet SNMP
5
Edib Šupić [SLC] [DevOps Catalyst]2.08K 2nd February 2024 0 Comments

Hi Dojo,

I have this error on my DMA. My element, that uses the same connector as this element did, also started returning Get for StationLidState () had error : NO SUCH OBJECT for most calls, even though it was working correctly for past week or two. I’m getting these errors for polls made both to the device and to the simulation, which was made long before this issue came to be. Polling is done via SNMP. Also note that element 995/150 was deleted from DMA and DMA was restarted afterwards. There is nothing in the logs of the element.

I’m running DMA 10.4.1.0-13639.

2024/02/02 12:43:58.802|SLDataMiner|42720|15988|IDataMiner::NotifyDataMiner|ERR|0|Finished [0x00000000000001FA] – NT_SUBSCRIBE_CLIENT by SLNet with error. Unable to find Hosting Agent
varValue = VT_ARRAY|VT_UI4 (2) : 995;150
varValue2 = VT_I4 : 2
2024/02/02 12:43:58.805|SLDataMiner|42720|15988|IDataMiner::NotifyDataMiner|ERR|0|Finished [0x00000000000001FB] – NT_SUBSCRIBE_CLIENT by SLNet with error. Unable to find Hosting Agent
varValue = VT_ARRAY|VT_UI4 (2) : 995;150
varValue2 = VT_ARRAY|VT_VARIANT (5) ~ 0 VT_I4 : 8 ~ 1 VT_I4 : 65105 ~ 2 VT_ARRAY|VT_VARIANT (2) ~ 0 VT_ARRAY|VT_VARIANT (0) ~ 1 VT_ARRAY|VT_VARIANT (0) ~ 3 VT_I4 : 1 ~ 4 VT_I4 : 1
2024/02/02 12:44:04.000|SLDataMiner|42720|39232|CServiceModule::RunFunc|CRU|0|Startup DataMiner succeeded in 00h 01m 02s

P.S.

Is there some documentation regarding these kind of log messages, namely meaning of things like VT_ARRAY, etc?

Thanks

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2024

2 Answers

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1
Julio Riambau [SLC] [DevOps Advocate]302 Posted 6th February 2024 0 Comments

Hi Team,

I found a similar situation.

2024/02/05 20:30:53.390|SLDataMiner|31612|6104|IDataMiner::NotifyDataMiner|ERR|0|Finished [0x0000000000012D48] –
NT_SUBSCRIBE_CLIENT by DataMiner with error. Unable to find Hosting Agent
varValue = VT_ARRAY|VT_UI4 (5) : 51;3119;51;1162;11200

In this case element 51/1162 is trying to access element 51/3119 that is no longer available. Will need to implement a fix for check if the element exists before trying to accessing it.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 18th July 2024
0
Jeroen Geldhof [SLC] [DevOps Enabler]5.07K Posted 2nd February 2024 2 Comments

Edib, can you check the agent status in system center.
The ‘hosting agent’ is the DMA where the element is running on.
Can you also check if that element is active?

I can find a DMA with ID 995 with name EdibSU.  Is that DMA active?

Jeroen Geldhof [SLC] [DevOps Enabler] Posted new comment 2nd February 2024
Edib Šupić [SLC] [DevOps Catalyst] commented 2nd February 2024

Hi Jeroen,
It’s my local DMA, and it is running. Element with ID 150 doesn’t exist, at least it’s not showing in Surveyor. It’s the element that was running this driver but I deleted it in hopes that fixes the issue, it seems like the element is still lingering in the background.

Jeroen Geldhof [SLC] [DevOps Enabler] commented 2nd February 2024

Can you find the element in the elements folder?

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