I'm trying to upgrade a single DMA to 10.2, but I get following error.
localhost Error Prerequisite VerifyClusterPorts.dll failed: The following ports are unreachable: 192.168.43.14:4222, 192.168.43.14:9090. Fix these and re-run the VerifyClusterPorts.dmupgrade package (https://aka.dataminer.services/VerifyClusterPorts)
localhost Error One or more prerequisites failed
I've tried running the verifyClusterPorts, but it also gives errors.
It seems to be NATS related, but it's a single DMA and not a cluster, so I'm not sure what the problem is here.
Hi Jeroen,
It's considering the IP 192.168.43.14 as main IP and 10.5.1.8 a second one. It's trying to connect to the 192.* which is probably not correct.
Could you go to C: -> Skyline DataMiner -> SLCloud.xml and change the URI into nats://10.5.1.8:4222 ?
Another thing that can also be adapted is opening DataMiner.xml and specify < IP skipMAC="aa-bb-cc-dd-ee-ff">, with the mac being the mac that has the 192.* address (mac can be found by executing ipconfig /all via command prompt), this way the 192.* address will not appear anymore as first IP.
After making these modifications, can you retry again?
Regards,
Thanks for confirming that it’s working. I’m glad to see that it’s fixed.
After excluding all other MAC addresses I got it working.
Thanks Laurens