A complex system is an environment that has a lot of interconnected components, which all affect and influence each other in many different ways, so that it is very difficult to wrap your head around how this system behaves as a whole.
In this video, Ben Vandenberghe, CEO of Skyline Communications, explains how you need to fundamentally change your mindset, strategy and methodologies in order to be successful when dealing with complex ecosystems.
Building an agile operation
This video is part of a series of videos about building an agile operation. In a previous video we explained the key objectives of Digital Transformation, the biggest mistakes you can make, and the essential ingredients that can lead you to success.