Windows PC monitoring

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Hello Dojo Community,

I would like to monitor a PC running our AXIS video monitoring system. I have created an Microsoft platform element with the PC IP but it remains in Time out. The streamviewer shows the (hr = 0x80070005) error. I followed the documentation and tried to properly configured the WMI and DCOM. I'm wondering what is the user account that should be allowed in the remote PC ? For now, I have added ANONYMOUS LOGON account but no improvement. Any tip or tuto would be welcome 🙂  Many thanks!

Miguel Obregon [SLC] [DevOps Catalyst] Answered question 4 days ago

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Hi Alain,

The error 0x80070005 indicates that the user doesn't have permissions to perform remote calls. We normally create a specific user that will be used for remote access. Please could you create such a user and provide the permissions described in the documentation?

Hope it helps.

Miguel Obregon [SLC] [DevOps Catalyst] Posted new comment 4 days ago
Alain Faivre [DevOps Member] commented

Hi MIguel. Thanks !
The specific user is to be created on the DMA and/or on the remote PC ?
Miguel Obregon [SLC] [DevOps Catalyst] commented

Hi Alain,
Assuming that the you are not using a domain controller, indeed, you only need to create the user on the remote PC. In case you are using a domain controller (Active Directory), it is not required to create the user, only assign the necessary permissions to the user available in the domain controller.
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