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Why can’t I add a task to the Scheduler despite the user having permissions?

Solved1.46K views19th July 2023Scheduler
1
João Pereira [SLC]120 19th January 2021 0 Comments

Hi,

I am trying to create a task in the Scheduler module, however everytime I configure a new task and try to add it, nothing happens, the task is not created and the Scheduler taks list remains empty.

On SLNet.txt, only the request is logged (one entry for each time I tried to add a task to the list):

On SLDataMiner.txt, there is nothing logged for the timestamp when I tried to create the task:

Previously I tried to follow the request/response messages with the Client Test Tool, but only got the same message seen on SLNet:

The user has permissions to use the Scheduler module:

What more can be done to troubleshoot this issue?

Is there any configuration that might be missing?

Thank you for your help.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 19th July 2023

2 Answers

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Michiel Vanthuyne [SLC] [DevOps Enabler]4.10K Posted 19th January 2021 1 Comment

Hi João,

Is there any additional information in the SLScheduler.txt?

Does the task you tried to schedule show up in the windows Task Scheduler of the server you were working on?

João Pereira [SLC] Posted new comment 19th January 2021
João Pereira [SLC] commented 19th January 2021

Hi Michiel, thank you for the help.
We found out it was due to the license. Upon updating it and restarting the DMA all started to work well.

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