When trying to login the Low code app it throws Thereu0027s no connection

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Hi Team,

We are testing our low code application via Cypress through UI, so in order to login we provide username and password,.
Sometimes it logs in properly but sometimes it throws the error

{ "Message": "There\u0027s no connection.", "StackTrace": "", "ExceptionType": "Skyline.DataMiner.Web.Common.NoConnectionWebApiException" }
Warning

Something went wrong while fetching the regional settings.
Your local settings will be used for now.

There's no connection.

What are we missing here at time of login?

Wout Mahieu [SLC] [DevOps Catalyst] Answered question 1 day ago

1 Answer

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9.23K 1 Comment

Hi Apurva,

This 'No connection' error comes from a HTTP(s) request that failed. Can you run Cypress headed and use the dev tools to look at what call is failing? It is most likely the 'GetRegionalSettings' call that fails.

Apurva Tandon [DevOps Advocate] Edited comment 1 day ago
Apurva Tandon [DevOps Advocate] commented

Hi Wout,

Yes, you are correct, it is the one that fails
The others fail too like "GetApplicationComponents" or "GetDashboard" but intermittently
But not always, how to fix that, as it will weird on some run out test case will pass and on some it will fail