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What happens behind the scenes when DMSNotifications.NT_REFRESH_LDAP is send in 10.1 ?

Solved789 views5th March 2024LDAP LDAP synchornization
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Cristel Van Landeghem [DevOps Advocate]468 22nd February 2024 1 Comment

We have developped a keycloak-crowd wrapper.  In all applications this works perfectly, but in DMA it gives a lot of problems: especially after sending the message DMSNotifications.NT_REFRESH_LDAP, it very often times out, does not find all users,…

Customers are very annoyed.

So if we know more details of what exactly happen when the message DMSNotifications.NT_REFRESH_LDAP is sent, we hopefully can fix some of these issues.

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th March 2024
Cristel Van Landeghem [DevOps Advocate] commented 22nd February 2024

They are also wondering whether they can increase the timeout. If yes : how ?

1 Answer

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Edib Šupić [SLC] [DevOps Catalyst]2.10K Posted 25th February 2024 1 Comment

Hello Cristel,

maybe you could try using SLNetClientTest tool to see what is actually being sent and to further understand what might be an issue. I would suggest starting with this. I would assume the issue is misconfigured call of NT_REFRESH_LDAP and this should help you with that.

Always be extremely careful when using the SLNetClientTest tool, as it can have far-reaching consequences on the functionality of your DataMiner System.

Please let me know if this helps or if you need anything else.

Cheers

Marieke Goethals [SLC] [DevOps Catalyst] Selected answer as best 5th March 2024
Cristel Van Landeghem [DevOps Advocate] commented 26th February 2024

Thanks, I have passed this suggestion to the customer.
In the mean time they are looking for a workaround, and they think increasing the timeout(s) DMA 10.1 uses while processing the DMSNotifications.NT_REFRESH_LDAP call.
(I have created a separate dojo question for this : https://community.dataminer.services/question/can-the-timeouts-used-inside-dmsnotifications-nt_refresh_ldap-be-changed-how/)

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