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Visual Overview – Why can’t I see the video streams of my embedded Dashboard?

Solved1.24K views7th June 2021Dashboards Visual Overview
5
Jens Vandewalle [SLC] [DevOps Enabler]9.50K 7th June 2021 0 Comments

I have a Dashboard which shows a video stream based on a selected input.

When I embed this in my Visual Overview, I can’t see the video streams. All other functionality is working. Is there something that I need to configure so that I can see the video streams?

Jens Vandewalle [SLC] [DevOps Enabler] Selected answer as best 7th June 2021

2 Answers

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3
Wim Bruynooghe [SLC] [DevOps Advocate]6.59K Posted 7th June 2021 1 Comment

Cube makes use of the CEF (Chromium based) browser engine. It does not include a license to play H264/AAC encoded video files (see here).

Instead, you could use video files encoded with Ogg or WebM with VP8/9.

Jens Vandewalle [SLC] [DevOps Enabler] Posted new comment 7th June 2021
Jens Vandewalle [SLC] [DevOps Enabler] commented 7th June 2021

Converted the video files to WebM and now it works. Thanks!

0
Jarno Lernou [SLC] [DevOps Enabler]5.03K Posted 7th June 2021 1 Comment

Hi Jens, what kind of embedded web browser are you using. In more recent versions this has been changed from Internet Explorer to Chromium. In some cases, it might be worth checking if the issue is resolved by making use of IE again. You can do this by adding the option to your shape (DM Help):
Options : UseIE

Wim Bruynooghe [SLC] [DevOps Advocate] Posted new comment 7th June 2021
Wim Bruynooghe [SLC] [DevOps Advocate] commented 7th June 2021

Note that the new Dashboards does not officially support IE.

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